Employee Experience Analyst

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. We will only consider candidates who are currently authorized to work in the United States and who will not require sponsorship now or in the future. Please note: student visas, CPT, OPT, H-1B, TN, and other temporary work authorizations are considered restricted forms of employment eligibility. Once these expire, the candidate must be able to present another valid form of work authorization. 

Start Date: Monday, July 6, 2026

We are in the business of transforming tomorrows. Join us and transform yours. 

The Business

WTW is the leader in Employee Experience (EX). We have the unique ability to use insights to drive impact. That means we ground everything we do in a deep understanding of what people care about—what makes them tick, what’s inhibiting change, and what matters. We use that to fuel the EX, shape high-value, high-impact people solutions—and deliver them in a way that sparks behavior change and drives business results.

Our people come from diverse backgrounds and bring various skills and capabilities—we’re insights masters, change catalysts, storytellers, culture shapers, org strategists, digital champions and more. Together, we’re all about powering the ambitions—of our colleagues, our clients and their people. 

What is an Analyst, Employee Experience?

As an Employee Experience Analyst, you will help our clients across our EX portfolio—including communications, strategy and change management, behavior change, employee insights (listening/surveys and assessments), and learn how to use WTW’s employee experience software and other digital solutions. 

You’ll work with some of the industry’s top consultants, developing your skills and technical knowledge while delivering creative, cutting-edge solutions to real business issues. You will have immediate exposure to challenging client assignments that draw on your ability to analyze information and develop conclusions, demonstrate imagination and creativity, and create and deliver innovative solutions to key talent management, organization design, human capital and other related business challenges.

The Role

Comfort in navigating ambiguity and uncertainty, organized thinking and communication skills, and a willingness to engage in strategic design and tactical implementation is critical to success in this position. You will learn to connect solutions across EX to help deliver high-impact solutions for our clients’ most complex challenges.

Key Attributes

• Content Creator. Takes direction and works with the project team to write and develop client deliverables. These include PPT presentations, video scripts, emails, postcards, brochures, benefits guides and website content.
• Data Gatherer. Leverages and analyzes data/information to make good EX decisions, inform recommendations and facilitate conversations.
• Navigator. Partners with senior colleagues to develop and implement custom communication and change management strategies along with advanced analytics and leading-edge technology to deliver insights to our clients in areas such as leadership alignment and performance, culture alignment, workforce well-being, Total Rewards (health, wealth and career) and employee engagement.
• Influencer. Uses highly effective change management and communication skills and experiences to build trust and influence decisions critical to achieving the desired outcomes.
• Relationship builder. Builds rapport with others, quickly establishing a strong sense of confidence and trust. 
• Knowledge pursuer. Brings a thirst for learning, willingness and confidence to step out of your comfort zone to take on new opportunities and grow from new experiences. 
• Excellence seeker. Brings a “we” versus “I” mentality without ego or agenda and demonstrates a deep commitment and accountability to doing what it takes to get the work done with the high quality our clients expect and in a way that adheres to our company values of client focus, teamwork, respect, excellence and integrity. 
• Dedicated collaborator. Values working on a team and appreciates two-way feedback, creating energy and striving to work together to deliver client projects with excellence.

Criteria / Role Expectations

Contribute to superior work product and consistent project management for assigned projects. Exemplify WTW’s Core Values: Client focus, teamwork, integrity, respect and excellence.

Storytelling – Writing, proofreading and copyediting

• Develop and write HR and benefits-related materials for client employee experience projects, contributing strong writing and editing skills. This includes creating PowerPoints, benefits guides, and other written and digital communication materials for various platforms. 
• Understand complex information and write about it in a creative, engaging way. 

Design and production

• Assist with design, production and presentation of materials for clients. This may include presentation formatting, graphic design support, proofreading client work, copyediting, scheduling meetings, answering client inquiries, etc., to ensure content is error-free, consistent in style, and in line with client branding.

Data and analytics analysis

• Be interested in data-driven solutions and provide actionable insights on improving employee engagement, shaping a high-performance culture and achieving optimal returns on talent and program investments.

Project management

• Function as a project manager/liaison with senior EX staff and clients to ensure materials are accurate, deadlines are clear, meetings are scheduled, and communication is consistent.
• Liaise with WTW’s technical and support teams to ensure the successful handoff of tasks between teams and that all tasks are accomplished on time and delivered with excellence.

Role Requirements

• Pursuing a bachelor’s or master’s degree in liberal arts, communications, journalism, or business with a minimum overall GPA of 3.0.
• Knowledge of current communication and change management trends, marketing and technology (digital and social media), and proven ability to apply that knowledge to client-focused solutions.
• A professional presence with strong written and oral communication skills, with the ability to present in front of clients and on camera.
• Ability to manage competing priorities and carry out well-defined assignments according to established guidelines with little supervision.
• Aptitude to recognize and diagnose issues and work collaboratively on a team. Ability to draw conclusions from data in a logical, systematic way. 
• Strong project management and analytical and interpersonal skills.
• Technical savvy and comfort using the Microsoft Office Suite (MS PowerPoint, MS Word, MS Excel, MS Teams and Outlook). Foxit and/or Adobe are key platforms that are also used daily. The willingness to learn how to collaborate in Adobe Workfront is also needed.
• Availability to travel on an as-needed basis.
• This is a hybrid position that requires you to be local and able to commute to the WTW office in Dallas, TX.
• Able to work legally in the United States indefinitely and without Visa sponsorship
• Accepting applications from candidates that graduate with a bachelor’s or master’s degree between May 2025 through June 2026

The Application-Interview Process: 

Step 1: Online application, including resume/CV 

Step 2: Online assessments and Video Interview 

Step 3: Virtual Interview with EX leaders 

Step 4: Offer and onboarding with a start date of Monday, July 6, 2026

Company Benefits: WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off(Remote only)
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).  

Recruiting tips: WTW specializes in preparing for the unknown.  Here’s how to get ready for the big day: https://careers.wtwco.com/hints-and-tips/.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected]. 

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.