Critical Systems Training Developer

About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

About Vantage Data Centers

Vantage Data Centers powers, cools, protects, and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across 19 markets in North America, EMEA and APAC, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Vantage’s business is growing exponentially, through a combination of greenfield market expansion and acquisitions.

Reliability Engineering - Training Department

The Training Team is dedicated to fostering expertise and proficiency within Vantage Data Centers' workforce. Responsible for comprehensive training initiatives across all global facilities, our team ensures the mastery of critical systems including Electrical, Mechanical, and Controls. From guiding successful commissioning processes during new construction to enhancing the reliability and performance of existing infrastructure, we design tailored training programs. These programs support operational excellence by equipping Site Operations Teams with the necessary technical knowledge and skills.

Position Overview

This role will be based in: Sterling, VA and is in alignment with our flexible work policy. (3 days on site required, 2 days flexible)

The Critical Systems Training Developer, Electrical is primarily responsible for designing, developing, and continuously improving electrical systems training programs. This role focuses on building a comprehensive training portfolio that equips Vantage Data Centers’ operations and maintenance teams with the skills necessary to effectively manage critical electrical systems, such as switchgear, UPS systems, power distribution, and generators. While this role will involve some instruction and hands-on teaching, the primary focus is on program development and scaling electrical systems training across the organization.

The ideal candidate will have deep expertise in electrical systems, instructional design experience, and a passion for developing effective training programs that enhance the safety, reliability, and performance of critical data center infrastructure.

Essential Job Functions

• Lead the design and creation of comprehensive training programs for electrical systems, focusing on critical infrastructure such as switchgear, UPS systems, power distribution units (PDUs), and generators.

• Develop a full suite of training materials, including instructional guides, videos, interactive exercises, and e-learning modules, ensuring content is aligned with the operational requirements and safety regulations.

• Work closely with subject matter experts, electrical engineers, and operations teams to gather relevant insights and create accurate, up-to-date training content.

• Develop and implement electrical systems training programs that integrate into Vantage’s Learning Management System (LMS), making training easily accessible and scalable across all data center sites.

• Regularly evaluate the effectiveness of training programs through assessments, feedback, and performance data, and adjust content as needed to ensure continuous improvement.

• Create clear, concise, and comprehensive training manuals, troubleshooting guides, and preventive maintenance procedures.

• Stay updated on emerging technologies and industry standards for electrical systems and incorporate this knowledge into training programs.

• Deliver classroom, virtual, and hands-on training sessions when required, supporting the practical application of the programs developed.

• Ensure all training programs adhere to safety protocols and industry regulations, including OSHA and NFPA standards.

• Work with cross-functional teams, including Operations, Engineering, and external vendors, to ensure that training programs align with broader business goals and operational requirements.

• Additional duties as assigned by Management.

Duties

• Develop interactive training programs focused on the operation, maintenance, and troubleshooting of critical electrical systems, emphasizing real-world applications.

• Design training content that promotes best practices for maintaining electrical systems in a data center environment, with a focus on safety, reliability, and regulatory compliance.

• Prepare and update training materials, including manuals, guides, and tutorials, that cover system operation, design, and emergency response procedures.

• Conduct skills gap analyses and adjust training programs based on the evolving needs of the operations team.

• Ensure alignment between vendor-provided training and Vantage standards for electrical system operation and maintenance.

• Develop and conduct drills and exercises to prepare staff for emergency scenarios related to electrical systems.

• Track, report, and analyze training completion, proficiency gains, and skills development, providing regular updates to management.

• Implement the company’s Learning Management System (LMS) for tracking training participation and certification in electrical systems.

• Communicate regularly with management regarding training program effectiveness, areas for improvement, and future training needs.

Job Requirements

• 5+ years of experience in electrical systems operations and maintenance, focusing on critical systems such as switchgear, UPS systems, power distribution units (PDUs), and generators.

• 2+ years of experience developing and delivering technical training programs, with a strong background in instructional design.

• In-depth knowledge of electrical systems commonly found in data centers, including an understanding of power distribution, generator operations, and critical load management.

• Strong understanding of electrical safety regulations, including OSHA and NFPA standards, with a focus on safety and compliance in training programs.

• Ability to read and interpret electrical schematics, single-line diagrams, and blueprints.

• Proven experience in troubleshooting and maintaining complex electrical systems in mission-critical environments.

• Expertise in instructional design, creating hands-on activities, assessments, and e-learning content.

• Strong technical writing skills for developing training manuals, procedures, and troubleshooting guides.

• Excellent communication and interpersonal skills for collaborating with cross-functional teams and delivering training content.

• Electrical certification or licensing (e.g., journeyman electrician, electrical technician) is preferred.

• Bachelor’s degree in a relevant field or equivalent experience is a plus.

• Willingness to travel up to 25% for training development and delivery purposes.

• Successful completion of a background check is required.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. 

Additional Details

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

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We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.