Job Description

The HIV Community Liaison (CL) is a key member of the Virology Team in the Global Human Health Division. The incumbent plays a critical role in supporting our company’s customer centric business model. The successful candidate will be a well-organized, positive, flexible, and compassionate self-starter who will be responsible for developing, managing, and facilitating strong relationships between Community Organizations and our company’s Virology team.

Our ability to excel depends on integrity, knowledge, imagination, skill, diversity, and teamwork. To this end, we strive to create an environment of mutual respect and encouragement.

• This is a field-based position that will cover the Northwest territory (Arizona, New Mexico, Colorado, Utah, Idaho, Alaska and El Paso, Texas).

• The ideal location to reside is within the state of Arizona.

• Travel (%) depends on a candidate’s location within the territory.

Primary Responsibilities include and may not be limited to:

• Engaging Allied Healthcare Professionals (AHP) in the assigned geography and taking the lead on all local community related initiatives.

• Establishing strong partnerships with institutions serving the healthcare needs of the community, such as Community Based Organizations (CBO), Service Organizations and clinics. The CL will provide relevant approved resources to AHPs in those institutions (i.e. Case Managers, Treatment Educators, Adherence Counselors, Social Workers, and others).

• Supporting the educational needs in these institutions by providing approved resources designed to increase patient understanding of select virology related topics, available treatment options, and optimal approaches to patient management.

• Collaborating with the sales and marketing teams to provide information on our company’s resources and medications that are consistent with approved indications and brand messages.

• Communicating and demonstrating a compelling and consistent vision of our company’s commitment to patients.

• Providing timely feedback on product/ market conditions to a variety of internal stakeholders. 

• Ensuring all activities are within our company’s policy and meet legal and compliance requirements.

Position Qualifications:

Minimum Requirements:

• BS/BA degree required; Science or Healthcare major and/ or Advanced Science, Public Health or Allied Healthcare Degree preferred.

• Minimum of 2 years’ experience working in the field of Virology (CBO, Clinic, Pharmaceutical Company)

• Previous pharmaceutical industry experience (i.e. Sales, Marketing or Community Relations) and/or experience working in patient education.

• Strong understanding of the HIV therapeutic area and the current marketplace.

• Ability to understand and communicate complex scientific and public health related concepts at an appropriate literacy level to diverse audiences.

• Strong facilitation skills

• Excellent interpersonal skills and ability to interact with individuals from diverse backgrounds.

• Self-motivated with the ability to perform a high level of independence.

• Ability to prioritize and organize effectively.

• Fluent in conversational and written English. Spanish or other second language is a plus.

• Ability to travel the amount of time the role requires, 40 - 50%.

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Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected US salary range:

$111,400.00 - $175,300.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

12/3/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.