HR Service Delivery Associate

Skill required: Payroll - Workday Payroll Accounting
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? This role provides client services for Payroll Admin to ensure tasks are completed correctly and resource efficiencies are maintained, works closely with Delivery Services Management to identify and escalate client issues; obtains and confirms pending information / documentation, and adds and amends transaction information to client/systems responding to changes so as to maintain a current visible HR records for the client. Payroll experience into US/UK/International Implement and manage payroll accounting processes and solutions within Workday paltforms.
What are we looking for? Bachelor’s degree (Any discipline) "• Knowledge of Payroll Processes. • Strong command on written and verbal English language • Strong in MS Office/Excel Skills • Knowledge of Successfactors would be a plus "
Roles and Responsibilities: •"• Read, understand and analyze client process as per the business rules. • Execute full range of the process accurately and timely as a hands on processor. • Escalate issues and seek advice when faced with complex issues/problems. • Follow Work Instructions while processing • Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. • Participate in client conference calls, where required and manage appropriate documentation. • Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. • Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls • Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. • Update process metrics on daily basis and maintain MIS. • Always demonstrate the highest level of customer service. • Pay close attention to detail and follow through to resolve any outstanding issues. • Goes beyond immediate requests and activities to ensure both own and related tasks are completed. • Update client applications accurately and quickly in accordance with the appropriate User Guides. • Ensure assigned tasks are completed accurately in timely fashion. • Ensure and maintain the security and confidentiality of client data. • Activley Participate in team activities & Organizational initiatives"Any Graduation

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us atwww.accenture.com

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