Team Lead – Employee Solutions

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

Job Summary

As a member of the Talent and Culture organization at NRG, you’ll join a team that values collaboration, innovation, and growth. We’re building a world-class Employee Solutions function that streamlines processes, enhances the candidate and employee experience, and drives operational excellence.

The Team Lead, Employee Solutions will manage and support a team of Talent Acquisition Coordinators, ensuring the smooth execution of recruitment processes and a best-in-class candidate experience. In this role, you will oversee daily operations related to interview scheduling and requisition management, while also partnering directly with the executive recruiting team to provide end-to-end support for executive-level candidates. You’ll be responsible for identifying and implementing process improvements, coaching and developing team members, and serving as a key liaison between recruiters, hiring managers, and cross-functional partners.

What You’ll Do

• Leadership & Team Management
  • Lead and mentor a team of Talent Acquisition Coordinators by providing guidance, support, and professional development opportunities.
  • Assign tasks, manage workloads, and ensure timely completion of all recruitment coordination activities.
  • Monitor team performance against KPIs and goals, providing regular feedback and conducting performance reviews.
• Recruitment Process Management
  • Provide end-to-end coordination support for executive recruiting, including managing confidential requisitions, interview scheduling, and onboarding tasks.
  • Oversee and optimize interview scheduling and requisition management processes,
  • Collaborate with Talent Information Systems teams to streamline and automate processes and drive continuous improvement.
  • Partner with Sr. Manager, Employee Solutions to develop strategic plans, establish team goals, and ensure alignment with broader TA and onboarding initiatives.
• Stakeholder Collaboration
  • Act as the primary point of contact for addressing TA coordination opportunities.
  • Build and maintain strong relationships with key internal stakeholders (e.g., Talent Business Partners, IT, TA Operations, TIS) to deliver consistent results and a best-in-class candidate experience.
• Reporting & Analytics
  • Lead the team in conducting recurring data audits for position and requisition data to ensure accuracy, compliance, and process integrity.
  • Analyze team performance metrics and pull reports from systems such as SuccessFactors, AirTable and Paradox to identify trends and opportunities for improvement.
  • Provide regular updates to TA leadership on team performance, effectiveness, and process outcomes.

About You

You are a strong leader and communicator who thrives in a fast-paced environment. You know how to balance managing your own responsibilities with guiding a team, delegating effectively, and providing constructive feedback. You’re adaptable, customer-focused, and comfortable leading through change while keeping your team aligned and supported. You enjoy analyzing data to uncover insights, measuring performance, and presenting recommendations to leadership. Above all, you’re passionate about building processes and partnerships that create a world-class experience for candidates, hiring managers, and business stakeholders.

Minimum Requirements

• 5+ years of experience in Talent Acquisition, HR, or related operations support, including at least 2 years in a leadership or team lead role.
• Hands-on experience with Applicant Tracking Systems (ATS) and scheduling tools (e.g., SuccessFactors, Paradox).
• Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills with a customer-focused mindset.

Preferred Qualifications

• Demonstrated success in delegating tasks, setting clear expectations, and providing regular feedback.
• Experience supporting executive-level recruiting or highly confidential hiring processes.
• Familiarity with recruiting best practices and employment law, with the ability to ensure compliance.
• Proven ability to extract and analyze operational data to identify trends and recommend improvements.
• Skilled in building relationships with cross-functional partners and influencing process adoption.

Working Conditions

• Hybrid role based in Lehi, UT, Princeton, NJ, or Houston, TX with in-office days on Monday, Tuesday, and Thursday.
• Occasional travel required for business or project needs.
• Flexibility to adjust schedule occasionally to support key initiatives or special projects.
• Work is primarily sedentary, involving computer-based tasks.
• Rare lifting requirements beyond routine office activities.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.