Senior Manager

Job Description

Visa Consulting and Analytics (VCA) is the externally-facing strategy consulting group of Visa.  We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to develop fact-based recommendations to improve client performance.  Our clients span the continuum of companies that participate in the payment card industry, to include financial institutions, merchants, fintechs, acquirers, and payment processors. 

The VCA Risk Practice advises Visa clients and ecosystem partners on core risk management areas for card portfolio management, including originations strategies, underwriting, fraud, authorizations, disputes, credit line management, and managed services relating to fraud. The selected candidate will primarily focus on fraud managed services that enable clients to improve their fraud risk performance and gain operating efficiencies, and will create new engagement archetypes with a focus on Sponsor Banks.

As the Senior Manager, VCA Risk Practice, you will be part of one of the fastest-growing segments of VCA.  You will be a key member of the team that focuses on the intersection of Risk Practice and Managed Services.

As the Senior Manager, VCA Risk Practice, you will be part of one of the fastest-growing segments of VCA. In this role, you will lead initiatives at the intersection of Risk Practice, Managed Services, and the evolving sponsor bank ecosystem.

You will be responsible for supporting:

• Achievement of quarterly and annual revenue targets and related operational responsibilities (e.g., pipeline reporting, crafting client-facing collateral, writing proposals, and collaborating with delivery teams).
• Developing, pricing, selling, and overseeing the delivery of consulting engagements tailored to sponsor banks. These engagements may include identifying new use cases for sponsor bank expansion, developing risk frameworks, and advising on best practices.
• Managing internal and external stakeholders to support the delivery of consulting engagements, ensuring alignment with Visa’s standards and client expectations.

You will serve as a strategic point of contact for active engagements. You are energized by the opportunity to drive growth through thought leadership and consultative selling.

Essential Functions:

• Champion new opportunities through the sales process by coordinating with Account Executives, VCA Practice leadership, Internal Risk Teams, Client Leads, and Client Stakeholders.
• Develop and deliver consulting engagements that help sponsor banks scale responsibly, manage risk, and unlock new revenue streams.
• Oversee and coordinate with external vendors and partners involved in the execution of client engagements.

Core Behaviors:

Consultative Selling

• Identify client needs, challenges, and opportunities within the sponsor bank landscape.
• Present tailored solutions and quantify their value for clients.
• Develop sales collateral and build relationships with key decision-makers.

Solution Delivery

• Strong project and program management skills.
• Ability to contextualize and summarize complex issues for senior audiences.

Sponsor Bank Expertise

• Deep understanding of the sponsor bank model, including risk and operational considerations.
• Ability to identify and develop new use cases for sponsor bank expansion.
• Familiarity with risk and governance frameworks relevant to sponsor banks and their fintech partners.

Customer Centricity

• Understand the common pain points of sponsor banks and their partners.
• Communicate both technical and strategic aspects of solutions.

Industry Knowledge

• Maintain a strong grasp of the competitive landscape and emerging trends in embedded finance and sponsor banking.
• Leverage insights to articulate Visa’s differentiated value proposition.

Executive Communications and Reporting

• Demonstrate executive presence in client and internal leadership conversations.
• Serve as a key liaison between the Risk Practice and peer teams in VCA.
• Prepare and present detailed reports and strategic recommendations.
• Communicate effectively across functional stakeholders with varying levels of technical expertise.

Applicants should be self-motivated and highly energized. Successful team members are detail-oriented individuals who deliver strategic thought leadership, problem diagnostics, and high-impact solutions grounded in recent and relevant industry expertise. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization.

This is an individual contributor role with the potential for people leadership responsibilities based on team growth and individual performance.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

BASIC QUALIFICATIONS:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

PREFERRED QUALIFICATIONS:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 3+ years consulting and consulting sales experience with a top-tier consulting firm or 3+ years selling fraud risk services with a leading software or solutions provide.
• Experience working with or advising sponsor banks, including knowledge of embedded finance models, risk and compliance frameworks, and governance structures relevant to sponsor bank operations.
• Consistently able to sell solutions.
• Strong analytical and quantitative skills, can measure client financial impact.
• Conversant in fraud risk management systems and technology
• Entrepreneurial mindset energized by the possibility of building a new business
• Knowledge of the competitive environment across segments
• Collaborative approach with internal and external partners
• Resilient in navigating through ambiguity and translating the theoretical to applicable
• Growth mindset that embraces creativity, optimism, and failing-fast