FP&A Experience Manager

⚠️ Why this role is compelling for finance operators

You’ll use your finance toolkit daily - partnering with CFOs and senior finance leaders to operationalize planning, forecasting, and decision-making on a modern platform. If you’ve built models, owned forecasts, supported boards, or driven operating plans, this role lets you scale that impact across a portfolio of high-growth companies while shaping a product you’ll be proud to put your name on.

⚠️ Why candidates from IB, PE, and FP&A excel

• Executive exposure and influence: You’ll work directly with CFOs and finance leaders, shaping how they plan, forecast, and communicate.

• Operator’s impact at portfolio scale: Apply the rigor you’ve used in models, variance analysis, and scenario planning to dozens of real businesses.

• Analytical depth + product leverage: Bring your judgment to thorny modeling questions while influencing the product that powers the work.

• Career velocity: Build cross-functional muscles and help define a function early - a strong platform for leadership growth.

If you’re energized by helping great companies run with clarity - and you want your finance skill set to drive visible outcomes at scale - we’d love to connect with you. Read on.

About Runway

Runway is a collaborative business planning platform designed to make business intuitively understandable for everyone.

Our Mission: To make business accessible and understandable to everyone. We believe that teams that understand the “why” behind their work are more productive and make better decisions. True alignment and collaboration come from having a shared source of truth that everyone understands.

Our Approach: Runway replaces traditional spreadsheets with a modern planning platform that brings clarity and context to business operations for all teams — not just finance. Just as Figma made design accessible across the organization, Runway does the same for business planning.

Why It Matters: Understanding requires more than just access to numbers; real collaboration happens when teams see how their work fits into the bigger picture. By providing this context, Runway helps teams save time and move faster.

Our Customers: World-class companies like AngelList, Superhuman, Stability.AI, ConvertKit, Lambda Labs, Lob, and SandboxVR rely on Runway to run their businesses more efficiently.

Our Investors: We are supported by a select group of investors that we admire, including Garry Tan (YC & Initialized), a16z, Elad Gil, Naval Ravikant, Dylan Field (founder of Figma), Eric Ries, Claire Hughes Johnson (COO of Stripe), Henry Ward (founder of Carta), Akshay Kothari (COO of Notion), Eugene Wei, Lenny Rachitsky, Nikita Bier, Scott Belsky, Soleio Cuervo, Balaji Srinivasan, and many others.

Working at Runway

We're early, so you'll have an opportunity to shape not just our product, but the company itself: who we work with, and how we work together.

We strive to be clear in our communication and over-communicate by default.

We're remote-first, so you can work from anywhere in North America. However, we also believe in the value of face-time to solve really hard problems, so we:

• Meet together as a company every quarter in our San Francisco office.

• Open up offices in places with many teammates (we currently have offices in SF and NYC).

• Make it easy to fly out and meet together.

Below are the values we share as a team, so if you like these, you’ll enjoy working here.

Our Values

• 💩 Give a Shit: Giving a shit can’t be taught. It’s an inner drive that compels you to do what’s right and do it well. Have passion, take pride, and care deeply about your impact.

• 💡 Create Clarity: Cut through ambiguity and reveal the truth. Start with why, then answer how and what. Treat problems like puzzles, dig deeper, and find the right path.

• 🤝 Build Trust: With trust, it’s safe to take risks. We get there by being open, honest, and accountable. Actively listen, speak your mind, and consistently show up.

• ✨ Raise the Bar: Scrap the status quo and push yourself to create something that wows. Get others excited to do the same. Iterate, elevate, and don’t stop moving forward.

What you’ll do

• Partner with the C-suite and finance leaders. Be the primary point of contact from onboarding through ongoing adoption, building trusted relationships that drive business and financial outcomes.

• Own an end-to-end book of 40+ customers. Lead onboarding, enablement, frontline support, and account management to ensure smooth adoption and measurable impact.

• Become a Runway expert and coach for outcomes. Guide customers on how to use the platform to support their operating cadence and decision-making, and champion product capabilities that unlock value.

• Be the technical point of contact. Support integration implementation, troubleshoot formulas, and propose creative modeling solutions that keep customers unblocked and moving.

• Work cross-functionally. Partner with product and sales to refine our pre- and post-sales experience and deliver a cohesive customer journey.

• Be the Voice of the Customer. Synthesize insights from your accounts to influence the roadmap and improve how we deliver value.

• Help build the function. As an early team member, shape how a world-class Customer Experience team operates.

You’ll love this role at Runway if you have

• Passion for enabling finance teams to plan better, decide faster, and communicate more clearly

• Executive-ready communication and project management to lead a meaningful book of customers with clarity and calm

• A strategic partnership mindset and enjoy acting as a thought partner to finance leaders

• A learning mindset with curiosity about customers, product, and how companies actually run

• Comfort with complexity across tools, data schemas, or SQL

• Humility and low ego with crisp thinking when sharing ideas, giving or receiving feedback, and making decisions

• Optimistic pragmatism to deliver excellent work under real-world constraints of a small, fast-moving team

• Empathy for customer needs and constraints and the judgment to meet them where they are

• Proactive leadership and partnership with sales and product to create a seamless experience

Bonus Points:

• If you have experience with technical product onboarding

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⚠️ Note to Founders

At Runway, our commitment to our mission goes hand in hand with our dedication to cultivating the next generation of entrepreneurs. Around 10% of our team members have been founders themselves, and several early employees have successfully exited to start their own ventures - some backed by our founder Siqi Chen, who has invested in over 200 startups to date.

By stepping into this role, you’ll help shape and grow an array of customer businesses, gaining firsthand insights into diverse operational strategies, monetization models, and long-term vision planning. Paired with our open and transparent culture, Runway offers a uniquely supportive environment for those aspiring to launch their own company in the future.
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The base salary range for this full-time position is $150,000-$190,000 + generous early employee equity + benefits. The range displayed in this job posting reflects the minimum and maximum target for new hire salary for this position. Within the range, individual pay is determined by various factors, including job-related skills (as uncovered during the interview process), experience, and relevant education or training. Please note that the compensation details listed in this posting reflect the base salary only, and do not include equity or benefits.