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Product Manager
Integrations and E-Commerce
Posted on 1/9/2023
Remote in USA
Experience Level
Desired Skills
  • ? (Requirements)
  • 7+ years of Operations, Product management, Salesforce Administration, Salesforce Consulting, or other equivalent experience
  • Demonstrated experience of solving complex problems using a data-driven approach
  • Demonstrated experience business process alignment/optimization in the lead to cash area
  • Experience in managing projects from conception to delivery
  • Action-oriented, "can do" attitude demonstrating willingness to accept accountability and responsibility for individual actions, and team results
  • Excellent communication skills and ability to translate business and technical languages
  • Architecture mindset with desire to understand how things are connected
  • Critical thinking capabilities to see beyond the initial problem presented
  • Support the design and implementation of business process improvement and integration efforts working with a group of cross-functional stakeholders to understand their current state use cases, details, and process flows to clearly articulate requirements
  • Work closely with the Salesforce and Systems Integration Engineering architecture and development teams to outline what future state workflows will be, focused on scalability and efficiency
  • Build scalable solutions to solve current and future integration challenges, supporting the development of integrations that are designed and implemented as reusable building blocks
  • Organize ambiguous ideas and goals into detailed functional requirements
  • Work with other operational teams to understand and plan for dependencies and overlaps with planned work and identify areas for optimization
  • Provide point of view feedback on prioritization and criticality based on functional interviews and deep business understanding
  • Understand various options to solving problems and strategize appropriately to prioritize based on complexity and business benefit
  • Work with and support enablement teams for on time and successful releases to the business
  • Assist in identifying areas for improvement, analysis, and document for backlog or future enhancements
  • Capture metrics to inform our KPI's and validation for post live ROI analysis and gains
  • Have a strategic mind for the areas of potential risk -- deftly coming up with forward looking ideas on how to prevent issues from arising
Desired Qualifications
  • 3+ years of experience with integration technologies building integrations across various platforms (experience with Workato or IPaaS is a plus)
  • Strong working knowledge of the overlap between operations, Salesforce, ERP, and external applications. Experience with backend Salesforce.com, Jira,Netsuite and RevPro is a plus

1,001-5,000 employees

Cloud-based restaurant software company
Company Overview
Toast is on a mission to enrich the food experience for all. Toast connects employees, operations, and guests on a reliable, easy-to-use platform so restaurateurs can stay one step ahead of a rapidly evolving hospitality market.
  • Peer Nominated Toastie Awards
  • Professional Development Reimbursement Program
  • Sabbatical
  • Unlimited Vacation & Flexible Work Hours
  • Medical, Dental, & Vision Coverage + Wellness Stipend
  • Commitment to Employee Wellness
Company Core Values
  • Lead with Humility
  • Embrace A Hospitality Mindset
  • Always Be Hungry
  • One Team
  • Stay Toasty
  • Driven with Purpose