Simplify Logo

Full-Time

FIX Analyst

9 Month FTC

Confirmed live in the last 24 hours

TP-ICAP

TP-ICAP

1,001-5,000 employees

Brokers energy and commodities transactions

Data & Analytics
Energy
Financial Services

Junior, Mid

Belfast, UK

Hybrid position.

Category
Quantitative Analysis
Quantitative Trading
Quantitative Finance
Required Skills
Customer Service
Linux/Unix
Requirements
  • University degree or Diploma in the field of Computer Science and /or minimum of 2 years of experience in an Application Support / Help Desk role.
  • Experience in a Customer Services environment, preferably within Investment Banking organisation.
  • Experience of Client Relationship Management, establishing and maintaining good working relationship with the TP ICAP client base.
  • Good experience of using best practice IT Service Management tools to log and manage user calls and provide first time resolution where practical. Experience of Service Now is preferred.
  • Professional Qualifications: ITIL v3 foundation, Service Desk Institute SDA or equivalent ITSM qualification.
  • Experience of supporting software running on both Windows and Unix/Linux OS’s.
  • Experience with FIX protocol in an Investment Bank or Vendor organisation.
Responsibilities
  • Work as part of a team of who are responsible for managing the complete external customer FIX API on-boarding process (e.g. establish customer contacts, coordinate solution requirements, implementation, full client testing and sign off, and live date coordination).
  • Provision of First and Second line support for FIX API issues. Hands-on problem management and ownership of client-facing API issues, in-line with the TP ICAP Incident Management policy.
  • Incident and problem logging and tracking of technical issues, using ServiceNow.
  • Document, maintain, use and share appropriate product, process and procedure documentation and services knowledge.
  • Coordinate customer and internal FIX API upgrades, cutovers and new releases.
  • Support and testing of all new software releases before roll out.
  • Actively monitor client and system connectivity, identifying anomalies and taking the appropriate corrective actions.
  • Creation of conformance test packs for new platforms utilising FIX API.
  • Work with colleagues and internal IT departments to provide users with status updates as defined in the Service Level Agreement (SLA).
  • Ensure that response time and resolution time objectives are met as defined in the SLA.
  • Have a clear understanding of the escalation and Major Incident processes.

TP ICAP operates in the financial markets by providing liquidity and data solutions, primarily focusing on energy and commodities, especially oil products. The company facilitates the buying and selling of financial instruments, helping clients like institutional investors and corporations with Over the Counter (OTC) swaps, forwards, and physical crude oil transactions. TP ICAP also engages in exchange-traded markets, dealing with futures contracts for WTI, Brent, and Gasoil. Unlike its competitors, TP ICAP stands out due to its extensive experience and a global presence in major financial hubs, supported by a team of over 180 professionals with deep industry knowledge. The company's goal is to be a trusted partner for clients in the energy and commodities sectors by providing expert brokering services and valuable market data.

Company Stage

IPO

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

N/A

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • The potential IPO of TP ICAP's data business could unlock significant value and provide new growth opportunities.
  • Strategic acquisitions, such as Aotearoa Energy, enhance TP ICAP's market presence and service offerings in the APAC region.
  • The integration with FalconX's crypto exchange positions TP ICAP at the forefront of bridging traditional and digital financial markets.

What critics are saying

  • The volatility in the oil market, as seen with OPEC+ production uncertainties, can significantly impact TP ICAP's core business.
  • The potential IPO of the data business could lead to a loss of a valuable revenue stream if not managed properly.

What makes TP-ICAP unique

  • TP ICAP's specialization in energy and commodities markets, particularly oil products, sets it apart from other financial brokers who may have a broader focus.
  • Their extensive experience and global presence in key financial hubs provide a competitive edge in facilitating large trading volumes.
  • The company's integration of traditional financial markets with digital assets through partnerships like FalconX highlights its innovative approach.

Help us improve and share your feedback! Did you find this helpful?