Full-Time
Senior Business Systems Analyst
Posted on 10/3/2025
CSC
5,001-10,000 employees
Global compliance, governance, and transactional services
No salary listed
Wilmington, DE, USA
Hybrid
 Business & Strategy (3) |
|---|
| , , |
- Minimum of 2 years of experience performing business analysis for business process improvements and software development
- Exceptional interpersonal and negotiation skills and the ability to communicate effectively with technical staff, non-technical staff, all levels of management, and clients.
- Detail-oriented and highly organized with outstanding problem-solving skills.
- Ability to effectively manage multiple competing priorities in a fast-paced environment.
- Flexibility to meet continuously changing priorities and challenges.
- Experience with Scrum (or another agile methodology) is highly preferred.
- Experience analyzing and refining business processes.
- Experience working with Salesforce.com product is highly preferred.
- Engage with business and technical stakeholders to gather, analyze and document requirements and map them to solutions that leverage Salesforce functionality
- Develop user stories, UI mock-ups/prototypes, process diagrams, and other documentation to effectively convey requirements to the development team
- Work with the Business Stakeholders, Development Team and Product Owner to ensure that the solutions provided align with the business requirements and business objectives
- Be part of a fast-paced agile scrum team - lead story grooming sessions and participate in planning
- Manage relationships with stakeholders to achieve project goals and provide continued best practice support to leaders to ensure successful adoption of the Salesforce solutions
- Create training plans and train the trainer documentation to ensure successful adoption of these solutions
- Participate in and/or lead the user acceptance testing and facilitate the feedback to Development Team as part of the iterative solution development processes
- Assist in the implementation of the new solutions by providing subject matter expert support in the change management process
- Assist in and/or lead retrospectives to evaluate the success of the solutions delivered and the business stakeholder’s perspective of his/her experience within the project
- Perform continued evaluations of end user system adoption and work with end users to identify opportunities for business process improvements that leverage the Salesforce functionality
- Stay current with Salesforce new releases and leverage the applicable updates
- Perform other duties as requested and assigned
- Salesforce administration experience is preferred but not required. The Business Analyst will be expected to learn Salesforce administration to assist in providing solutions.
- Experience working with Salesforce.com product is highly preferred.
CSC Global provides compliance, governance, and transactional services to a wide range of clients, including multinational corporations, financial institutions, and law firms, across more than 140 jurisdictions. It helps with every stage of a business’s life cycle—from formation and expansion to mergers and acquisitions—by offering expert guidance and processing through a subscription-based model plus transactional fees. The company delivers its services via a global network with offices across the United States and other continents, enabling consistent support regardless of location. What sets CSC Global apart is its combination of deep, global reach and specialized domain knowledge, along with a track record of service innovation and strong relationships with clients and communities. The company’s goal is to help clients manage complex compliance and transactional needs smoothly as they grow, expand internationally, or pursue strategic transactions.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Wilmington, Delaware
Founded
1899
Simplify's Take
What believers are saying
- Intertrust acquisition in 2022 expands to 140 jurisdictions.
- Mark Calandra appointed CLS president in 2025 boosts revenue.
- Ian McConnel named chief legal officer strengthens compliance.
What critics are saying
- Intertrust integration disrupts Europe and Asia services now.
- Wolters Kluwer's AI captures 20% more Fortune 500 contracts.
- EU Digital Services Act fines CSC €50M for data issues.
What makes CSC unique
- CSC serves 90% of Fortune 500 with compliance solutions.
- CSC leads as world's largest corporate domain registrar since 2022.
- CSC offers UCC filings, entity tracking, and brand protection services.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Hybrid Work Options
Professional Development Budget
Company News
Aerogami, the global software firm that solves the user experience dilemma in insurance by making the documents policyholders carry interactive and digitally enabled, announced that the company has partnered with Carl Carter from CSC Global Partners to support their global go to market strategy and expansion. The partnership brings Carter on board to the Aerogami Executive Team in the role of “External Advisor Fractional Chief Commercial Officer.”. Aerogami has rapidly become a leader in the insurtech space by helping insurance companies connect with policyholders, reduce operating costs and enhance user engagement through their proprietary technology ‘DigiDoc, which behaves like a smartPDF in delivering a smartphone optimised digital hub for policyholders. By integrating state-of-the-art digital tools with industry best practices, Aerogami is redefining how insurers connect with their clients. Aerogami sees CSC Global Partners and Carl Carter as a key piece of their future growth. “Aerogami is thrilled to add Carl Carter from CSC Global Partners to the team,” says Bradley Adams, co founder and Managing Director of Aerogami. “Carl has been an outstanding ally to Aerogami since we first met
CSC, the world's leading provider of global business administration and compliance solutions, is pleased to announce the enhancement of its capabilities through the strategic appointments of Mark Calandra to lead its Corporate and Legal Solutions (CLS) division, and Ian McConnel to head its Legal, Risk, and Compliance teams.
WILMINGTON, Del.--(BUSINESS WIRE)--CSC®, the world’s leading provider of global business administration and compliance solutions, is pleased to announce that Intertrust Group has fully migrated to the CSC brand, following CSC’s acquisition of the group on November 7, 2022. Both companies will now operate under CSC to deliver their unmatched client service, market-leading expertise, and global solutions consistently, through more than 8,000 dedicated employees, with capabilities across more than 140 jurisdictions. Rod Ward, CEO of CSC, is a fourth-generation descendant of Christopher Ward, one of the company’s founders. “Intertrust Group has been part of the CSC family for more than a year now,” says Ward. “The name change reflects our desire to be a fully integrated and unified brand as we explore the next exciting chapter of our growth together
WILMINGTON, Del.--(BUSINESS WIRE)--CSC®, the world’s leading provider of global business administration and compliance solutions, has been named SPV Administrator of the Year at the GlobalCapital European Securitization 2024 awards. The GlobalCapital European Securitization awards recognize the market's leading deals and institutions. Winners are decided through an industry vote, reflecting those considered the best by their peers, clients, and counterparts. This marks the fourth year in a row that CSC has received the prestigious accolade, having been recognized for its work in 2021, 2022 and 2023—and underscores the firm’s impressive credentials in managing SPVs for capital markets participants, alternative investment managers, and corporate and institutional clients
WILMINGTON, Del.--(BUSINESS WIRE)--CSC®, the world’s leading provider of global business administration and compliance solutions, has been named SPV Administrator of the Year at the GlobalCapital European Securitization 2024 awards. The GlobalCapital European Securitization awards recognize the market's leading deals and institutions. Winners are decided through an industry vote, reflecting those considered the best by their peers, clients, and counterparts. This marks the fourth year in a row that CSC has received the prestigious accolade, having been recognized for its work in 2021, 2022 and 2023—and underscores the firm’s impressive credentials in managing SPVs for capital markets participants, alternative investment managers, and corporate and institutional clients