Full-Time

Behavioral Technician

Child Crisis

Posted on 10/3/2025

Monarch

Monarch

1,001-5,000 employees

Behavioral health and substance use treatment

No salary listed

Charlotte, NC, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Required Skills
Inventory Management
Requirements
  • High School Diploma (Required)
  • Drivers License (Valid) - USA
Responsibilities
  • Provide care to individuals receiving services in a manner that ensures safety, client’s rights, confidentiality, comfort, dignity and a therapeutic environment.
  • Carry out functions that contribute to the effectiveness and safety of the unit including crisis intervention, taking vital signs, observation of individuals receiving services.
  • Demonstrate responsible for maintaining inventory supplies and make appropriate requisitions.
  • Ensure an environment conducive to recovery consistent with SRMH/DD/SAS and Crisis Services philosophy and best practice.
  • Respect the rights of individuals receiving services to make choices within the available parameters and make every effort to follow the individuals receiving services crisis plan.
  • Work with clients and families and other team members to ensure the crisis stabilization unit provides individuals receiving services with a safe and supportive environment consistent with recovery concepts and person-centered planning.
  • Coordinate and/or implement skilled level activities involving the care, treatment, and training of individuals receiving services on the crisis unit.
  • Ensure that the individuals receiving services maintain appropriate personal hygiene, perform activities of daily living and receive the proper nutrition.
  • Assist with self-help skills as necessary and keep supervisor informed of the condition of individuals receiving services.
  • Prepare written reports (vital signs, census reports, incident reports for example) as necessary.
  • Utilize the treatment plan as developed by the nursing staff and/or the substance abuse specialist.
  • Supervise individuals receiving services in the activities of daily living, encouraging individuals receiving services to display independence and responsibility for self.
  • Enforce limits on individuals' behavior using established policies, procedures and rules.
  • Secure and relay information used by professionals for the admission, discharge and transfer of individuals receiving services.
  • Observe individuals receiving services for changes in physical and mental conditions, reporting those to professional staff.
  • Monitor and document food intake during mealtime and snack time.
  • Assist in group educational sessions and/or activities as assigned for individuals receiving services at the facility under supervision.
  • Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.
  • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
  • Demonstrate knowledge of emergency procedures and assist in crisis situations.
  • Complete all other relevant responsibilities as assigned by the supervisor.
  • Drive and travel as required.
Desired Qualifications
  • Experience working with children/adolescents with a mental health diagnosis and/or substance use disorder | 1 year | Not Required

Monarch NC provides behavioral health services across North Carolina, addressing mental health and substance use disorders. It offers telehealth, crisis intervention, urgent care, and outpatient services to deliver personalized care. The approach combines in-person clinics, telehealth, and crisis support across multiple locations (Asheville, Charlotte, Greensboro) to coordinate care and support recovery. Its goal is to improve clients' mental health by delivering the right level of care tailored to each person and expanding access through integrated services.

Company Size

1,001-5,000

Company Stage

Series A

Total Funding

$23.9M

Headquarters

Albemarle, North Carolina

Founded

1958

Simplify Jobs

Simplify's Take

What believers are saying

  • Mobile clinics expand via Trillium partnership into Bertie and Hertford counties.
  • Bamboo Health Pings deliver real-time patient notifications enhancing care coordination.
  • Broad NC locations like Asheville, Charlotte, Greensboro ensure accessible outpatient services.

What critics are saying

  • Free curriculum cannibalizes paid I/DD SUD services within 18-24 months.
  • Cabarrus free mobile crisis diverts BHUC revenue in overlapping regions within 12-18 months.
  • Teladoc undercuts telehealth with lower costs capturing NC insurance patients within 6-12 months.

What makes Monarch unique

  • Monarch NC specializes in I/DD and SUD with free 'Understanding Addiction' curriculum launched October 11, 2023.
  • Wake BHUC offers walk-in crisis care for ages 4+ diverting from ERs in Raleigh.
  • Virtual Open Access provides same-day telehealth assessments without appointments.

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Benefits

Health Insurance

Paid Vacation

Professional Development Budget

Company News

The Financial Technology Report
Jun 6th, 2025
Monarch Raises $75M, Valued at $850M

Monarch, a personal finance app, raised $75M in a Series B round, valuing the company at $850M. The funding was co-led by FPV Ventures and Forerunner Ventures, with support from Accel, SignalFire, Clocktower Ventures, and Menlo Ventures. Following Intuit's announcement to shut down Mint, Monarch saw a surge in users. The company plans to expand its platform and team, hiring in engineering and marketing across North America.

Businessuite Online
May 23rd, 2025
Fontana Reports $835.9M Gross Profit Growth

Fontana Limited reported a Q3 2025 gross profit of $835.9 million, a 15.2% increase from the previous year, driven by a 15.3% rise in revenue to $2.2 billion. The Monarch acquisition led to a 13.3% increase in operating expenses, mainly due to staffing costs. Operating profit grew 25% to $148.1 million. Finance costs rose 38.4% to $63 million due to foreign exchange losses and loan interest. Net profit increased by 10.6% to $102.8 million, with earnings per share rising to $0.08.

CNBC
May 23rd, 2025
Monarch raises $75M amid fintech downturn

Monarch, a personal finance app, raised $75 million in a Series B round, valuing the company at $850 million. This funding comes amid a challenging period for consumer fintechs. Monarch's growth surged after Mint's closure, as it offers a paid, ad-free service. The round, led by FPV, highlights Monarch's innovative approach to financial planning. Despite a 38% decline in fintech funding, Monarch's success stands out in the current "nuclear winter" for fintech startups.

PR Newswire
Oct 11th, 2023
Monarch Breaks Ground With Free, Online Curriculum For Those With Intellectual Or Developmental Disabilities Struggling With Addiction

ALBEMARLE, N.C., Oct. 11, 2023 /PRNewswire/ -- Monarch has launched "Understanding Addiction and Developmental Disabilities," a first-of-its-kind web-based resource to help an underserved population of people living with intellectual or developmental disabilities (I/DD) and substance use disorders (SUD)."Substance use is often overlooked and people with I/DD are less likely to seek help." - Peggy Terhune, Ph.D. Tweet this Understanding Addiction and Developmental Disabilities, a curriculum developed by Monarch to assist professionals and caregivers in helping those with Intellectual and/or developmental disabilities and substance use disorders, features our hero Eddie learning about the health risks that come from mixing medicines and alcohol, and the importance of taking only the medicines and dosages prescribed by his doctor.The " Understanding Addiction and Developmental Disabilities '' website features screening tools and helpful guides for those who work with individuals with I/DD, such as mental health clinicians and caregivers, guardians or parents and teachers. The free, open-source curriculum consists of 14 animated videos that provide relevant therapeutic information for the person with I/DD and SUD. To learn more, visit understanding.monarchnc.org .Those interested in learning more can attend the "Understanding Addiction and Developmental Disabilities" webinar, a free training for professionals, family members and other caregivers, Friday, Nov. 17, 2023 11 a.m

Roanoke-Chowan News-Herald
Feb 24th, 2023
Monarch’s Mobile Integrated Care Clinic services begin in Bertie and Hertford counties

Monarch, in partnership with Trillium Health Resources, has launched its second Mobile Integrated Care Clinic offering mental health and substance use disorder services to communities within Bertie and Hertford counties.

INACTIVE