Internship

Talent Acquisition Working Student

Superchat

Superchat

51-200 employees

AI-powered multichannel messaging platform for SMEs

No salary listed

Berlin, Germany

In Person

On-site work in the Berlin office is required.

Category
People & HR (1)

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Requirements
  • Very good German and English language skills for professional communication with candidates and internal stakeholders.
  • Current enrollment at a university and availability for a working-student position.
  • Availability to start immediately and work for at least three months.
  • Ability to work on-site in the Berlin office.
  • Initial experience with active sourcing and tools such as LinkedIn Recruiter or similar tools.
  • Ability to set up searches and approach candidates.
  • Ability to work proactively and organize multiple open roles simultaneously.
  • Willingness to learn about diverse roles and understand the requirements of positions ranging from sales to engineering.
Responsibilities
  • Independently perform active sourcing and outreach for different open roles using LinkedIn Recruiter and other tools.
  • Test different candidate-outreach methods and keep recruiting pipelines filled with strong candidates.
  • Work on multiple open roles simultaneously across different teams and requirements profiles.
  • Apply practical artificial intelligence and automation knowledge to the recruiting process and develop ideas to improve efficiency.
  • Conduct screening calls independently after active sourcing.
  • Manage applicants and support candidates through the hiring process up to contract signing.
  • Work with the HR team on projects and ideas to build and improve the recruiting process.
  • Collaborate with various departments to understand the requirements of their open positions.
Desired Qualifications
  • German language skills at C1 level or higher are a strong advantage.

Superchat provides an AI-powered, multichannel messaging platform that unifies customer conversations from WhatsApp, Instagram, Facebook Messenger, Telegram, email, SMS, and Google Business Messages into one inbox for SMEs. Messages are handled by AI agents 24/7 to respond, triage, and automate workflows, while human agents can collaborate by assigning messages and adding notes, with seamless CRM and workflow integrations (Zapier, Make, HubSpot, Shopify). It is GDPR-compliant with data hosted in Germany and emphasizes a German-hosted solution tailored for SMEs, complemented by a WhatsApp newsletter feature for marketing. Its goal is to streamline, scale, and improve engagement across channels for SMEs by unifying messaging, automating tasks, and supporting marketing and sales workflows.

Company Size

51-200

Company Stage

Early VC

Total Funding

$18.6M

Headquarters

Berlin, Germany

Founded

2020

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See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Superchat said 10,000+ businesses use its chat and voice agents by June 2026.
  • The June 2026 Voice Agent expands automation from text support into inbound calls.
  • Superchat’s partner program and reseller motion can compound SMB distribution across Europe.

What critics are saying

  • OpenAI, Meta, and Zendesk can commoditize Superchat’s AI inbox by 2026.
  • Superchat Connect 2025 showed 150 customers; weak expansion would cap enterprise credibility.
  • If WhatsApp or Apple shifts business messaging rules, Superchat’s core distribution breaks.

What makes Superchat unique

  • Superchat unifies WhatsApp, Instagram, email, and calls inside one Berlin-hosted inbox.
  • Its 2025 AI Agents execute tasks, not just replies, inside the customer workflow.
  • The platform sells GDPR-first messaging for SMEs across Germany, Austria, Italy, Spain, and Britain.

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Benefits

Health Insurance

Paid Vacation

Phone/Internet Stipend

Annual personal development budget

Wellness Program

Mental Health Support

Hybrid Work Options

Remote Work Options

Company News

PYMNTS
Jan 13th, 2022
Omnichannel SMB Messaging Platform Superchat Raises $15.6M - PYMNTS.com

Superchat, an all-in-one messaging platform for small and medium-sized businesses (SMBs), has raised 13.6 million euros ($15.6 million) in a Series A round.