Director – IT

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Description

CARES (Cardiac Arrest Registry to Enhance Survival) is a national public health program administered by Emory University, in collaboration with the CDC, that collects and analyzes out-of-hospital cardiac arrest data from EMS agencies, hospitals, and government entities across the country.

KEY RESPONSIBILITIES:

• Provides strategic and operational leadership for CARES technology environment, supporting the organizations mission to improve out-of-hospital cardiac arrest outcomes through innovative healthcare technology, data integration, and analytics solutions.
• Serves as the senior technical advisor to CARES leadership and key stakeholders, helping define and execute the long-term technology vision, roadmap, governance framework, and enterprise technology standards aligned with organizational and public health priorities.
• Directs the development, maintenance, enhancement, and modernization of the CARES application platform and related systems.
• Leads engineering teams and oversees the full software development lifecycle (SDLC), including Agile methodologies, release management, testing, deployment, and operational support.
• Ensures system reliability, scalability, performance, resiliency, and cost efficiency across all technology environments.
• Oversees CARES AWS-hosted cloud infrastructure, including architecture design, optimization, monitoring, logging, disaster recovery, business continuity, and resiliency planning.
• Collaborates with Emory University Office of Information Technology (OIT) to ensure alignment with enterprise infrastructure standards, hosting strategies, and institutional technology initiatives.
• Leads and develops multidisciplinary technical teams, including software engineering and technical operations personnel.
• Establishes clear roles, responsibilities, accountability measures, and performance expectations across technical and hybrid technical/client-facing teams.
• Fosters a culture of collaboration, innovation, continuous improvement, customer service, and operational excellence.
• Provides leadership and oversight for data ingestion, transformation, validation, and integration pipelines supporting EMS agencies, hospital systems, public health entities, and third-party vendors.
• Guides alignment with healthcare interoperability and data exchange standards, including NEMSIS, HL7, FHIR, and related frameworks to support scalable, secure, and efficient data operations.
• Ensures compliance with applicable security, privacy, and regulatory requirements related to healthcare and public health technology environments.
• Supports cybersecurity initiatives, risk mitigation efforts, and adherence to industry best practices and compliance frameworks, including NIST, SOC 2, and HITRUST.

MINIMUM QUALIFICATIONS:

• Bachelors degree in computer science, Information Technology, Engineering, or a related field and eight years of progressively responsible experience in information technology, software engineering, systems architecture, or related technical leadership roles.
• Demonstrated experience leading cloud-based platforms and infrastructure environments, preferably AWS.
• Strong background in software development, enterprise systems architecture, and data integration.
• Experience with Angular, Java, Spring Framework, and SQL Server.
• Demonstrated ability to build, lead, mentor, and develop high-performing technical teams.
• Experience working within healthcare information technology or data-driven technology environments.
• Excellent communication, collaboration, and stakeholder management skills.

PREFERRED QUALIFICATIONS:

• Experience leveraging Artificial Intelligence (AI) technologies, including development tools, automation strategies, and Natural Language Processing (NLP).
• Experience supporting healthcare, public health, emergency response systems, or registry-based platforms.
• Familiarity with EMS workflows, ePCR systems, NEMSIS standards, and healthcare interoperability frameworks including HL7 and FHIR.
• Knowledge of security, compliance, and risk management frameworks such as NIST, SOC 2, and HITRUST.
• Experience leading enterprise technology modernization or digital transformation initiatives.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University location as needed and at times, on short notice.  Emory reserves the right to change this status with notice to employee. 

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD). Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at [email protected] or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.