Executive Account Manager-Healthcare Sales-Houston
TX
Confirmed live in the last 24 hours
Personalized in-home physical therapy via app scheduling
Company Overview
Luna Physical Therapy is a leading provider of in-home physical therapy services, offering personalized care that is both convenient and accessible. Their partnership with renowned healthcare providers and the use of a user-friendly app for scheduling appointments sets them apart from traditional clinics. The company's dedicated and knowledgeable therapists, who are available seven days a week, provide undistracted, patient-focused care, which has led to improved treatment adherence and customer satisfaction.
Company Stage
Series B
Total Funding
$18M
Founded
2018
Headquarters
Nashville, Tennessee
Growth & Insights
Headcount
6 month growth
↑ 15%1 year growth
↑ 44%2 year growth
↑ 158%Locations
Houston, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Hubspot
Management
Sales
Communications
CategoriesNew
Sales & Account Management
Requirements
- 10+ years of healthcare sales/account management experience, including sales, project management, strategic planning, and implementation of broad initiatives or experience as a Physical Therapist
- Valid driver's license and ability to travel within the assigned region (approximately 70% of the time)
- Bachelor's degree in a relevant field
- Experience in referral service business development (3 years required)
- Proficiency in using G Suite and CRM systems (preferably HubSpot)
- Excellent presentation, organizational, interpersonal, and communication skills
- Self-driven, competitive, and able to manage a high-growth territory
- Previous experience in physical therapy business development (preferred)
Responsibilities
- Drive partnership growth within the assigned regions, primarily Houston
- Forecast and track monthly and quarterly goals to ensure effective performance management
- Collaborate with Luna Partner Success to launch new partnerships and execute partner implementation activities
- Build strong relationships with physicians, case managers, and staff to support partnership launches and growth
- Ensure partner satisfaction by closely working with account champions, leadership teams, and partner staff
- Conduct regular business reviews with executives, clinical service line leaders, and key physicians
- Work closely with our PRM partner to prioritize and follow up on physician referrals
- Encourage physicians and their teams to refer patients to Luna by providing excellent customer service and building trust in Luna's model
- Develop and implement regional programs to achieve partner objectives
- Schedule and conduct virtual and in-person briefings with physician teams
- Analyze regional data to identify opportunities for increasing patient volume and innovate new processes accordingly
- Maintain comprehensive CRM data to stay organized and informed of working relationships and follow-up communications
- Collaborate effectively with Luna employees, specifically internal key stakeholders, and contribute positively to the Luna team
- Attend regional conferences as needed to stay up-to-date with industry trends and build professional networks
- Meet or exceed monthly productivity and results-based goals