Help Desk II

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first.  At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer-oriented Help Desk II to join our team in the Fort Huachuca, AZ area.

Responsibilities include, but are not limited to:

• Excellent communications skills: Written and Verbal

• CompTIA Security+ or higher certification to meet DoD 8570 certification criteria (IAT level 2 at a minimum)

• Must be trained and familiar with DCGS-A Baseline v3.2.5 (service pack 1) administration and maintenance.

• Technical Proficiency in developing and managing Microsoft Windows 2019 Server, VMWare v7.0, and PostgreSQL database software.

• Manage monthly security and application patches for the Support Center’s servers.

• Experience with production system roadmaps including patch management timelines, software reviews, change management, and IA review.

• Working knowledge of Microsoft Office (Word, PowerPoint, and Excel)

• Proficiency with as many of the following items: Linux, Windows Server, overall systems and network administration, group policy management, virtual machines, firewall management, building and managing images, HBSS/AESS, security protocols, Cisco, Active Directory, Domain Naming Service (DNS), Private Key Infrastructure (PKI), PostgreSQL, and SQL Server (preferably within the structure of the DCGS-A software baseline but not required)

Minimum Qualifications:

• BS/BA in STEM and 2 years of experience; HS and 8 years of experience; Associates and 6 years of experience can be substituted in lieu of degree.

• IAT Level II certification

Preferred Qualifications:

• Experience with Atlassian products, specifically Jira and Confluence

• Knowledgeable with DCGS-A Baseline v3.2.5 (service pack 1)

• Be familiar with Microsoft Windows 2012 R2/2016 Server, Microsoft Windows 10, & RedHat (RHEL) 6/7/8 operating system (OS) administration and associated hardware

• CISCO networking, Local Area Network (LAN) and Wide Area Network (WAN) technologies.

• Be familiar with Army and DoD security policy/manuals and other IA guiding policy documents.

• Be familiar with DoD and Army networking environment; using networking concepts and protocols (TCP/IP, DNS, DHCP, LDAP)

• Professional Certifications (A+, Network +, VMWare, Computing Environment, etc.) beneficial

Clearance Requirements:

• TS/SCI

Physical Requirements:

• Sedentary Position

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech’s Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech’s utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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