Operations and Business Technology Liaison and Project Delivery

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Operations & Business Technology Liaison & Project Delivery to join our Market Operations team. This role is located in Pittsburgh, PA.

In this role, you’ll make an impact in the following ways:

• The group – Trade Lifecycle Management (TLM) – manages end to end operational project delivery and has engineering/development oversight for some Markets applications 
• In addition to supporting operational deliveries and automation, this group also supports business and clients with commercial deliveries:
  • New product support and delivery
  • Revenue opportunities
  • Client experience and growth
• You will work in an agile environment, that focuses on:
  • Project delivery
  • Business analysis and requirements gathering
  • Testing
  • Operational readiness and support
  • Operational efficiencies
  • Manual process remediation
  • Foreign Exchange, Fixed Income & Equities
• Participates in the development of functional or operational requirements
• Participates in process improvement reviews and summarizes business issues and client feedback for teams review
• Uses defined or documented processes to collect and define requirements from businesses or functional areas
• Pro-actively identify opportunities for improvement in operational process, client experience and business growth
• Uses knowledge of business needs to provide design support to software and application development teams
• Tasks include case development, requirement traceability, analysis, test script writing and preparation, test execution and validation
• Supports testing of new or enhanced process(es), functionality, applications and/or systems
• Key role in ensuring operational readiness across the teams before any production implementation(s)
• Interfaces with all areas of IT on behalf of the business to resolve IT matters and improve operational and business processes
• Uses basic knowledge of regulatory and legal requirements and BNY corporate policies involving risk and control to support the development of improved business processes through technology
• Understands and follows procedures, policy and governance associated with responsibilities and the role. 

To be successful in this role, we’re seeking the following:

• Bachelor's degree in business management or a related discipline, or equivalent work experience required, advanced degree preferred
• 4-6 years of experience in a business analyst environment required
• Technical experience preferred
• Aspects of project work with a background of execution and delivery
• Foreign Exchange product knowledge
• Prior work experience in an Agile environment
• Preferred:
  • Alteryx
  • Power BI
  • Tableau
  • SQL
  • UI Path
  • Custody knowledge
  • Fixed Income & Equites product knowledge

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.