Internship

Technical Project Managed Services Intern

Posted on 1/28/2025

Hewlett Packard Enterprise

Hewlett Packard Enterprise

10,001+ employees

Provides enterprise IT solutions and services

Compensation Overview

$27.50 - $33.25Hourly

Alpharetta, GA, USA

Hybrid role requiring 2-3 days per week in the office.

Category
IT Project Management
IT & Security
Required Skills
CAD
Requirements
  • High School Degree
  • 3rd Year of University completed--typically a technical degree specialization (Computer science, project management or related field)
  • Articulate in excellent written and verbal communication skills
  • Experience in customer facing role either remote or face to face
  • Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming)
  • Demonstrated problem solving skills
  • Accuracy in data entry
  • Excellent fluency in language to be supported
  • Experience in a phone based remote role, e-support, e-chat, or similar
  • Familiarity with computer technology
Responsibilities
  • Working from a standard protocol and utilizing documented processes to respond to customer issues
  • Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems
  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty)
  • Begin to proactively assist customers to avoid or reduce problem occurrence.
Desired Qualifications
  • Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems
Hewlett Packard Enterprise

Hewlett Packard Enterprise

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Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Company Size

10,001+

Company Stage

IPO

Headquarters

Houston, Texas

Founded

1939

Simplify Jobs

Simplify's Take

What believers are saying

  • OpsRamp acquisition boosts HPE's AI-based IT management capabilities, reducing operational costs.
  • Juniper Networks integration strengthens HPE's competitive edge in AI-native networking.
  • GreenLake's focus on sustainability aligns with regulatory trends in emissions reporting.

What critics are saying

  • Morpheus Data acquisition may face integration challenges, delaying hybrid IT benefits.
  • Juniper Networks acquisition could strain HPE's financial resources and core operations.
  • Rising competition in AI-driven networking may lead to pricing pressures and reduced margins.

What makes Hewlett Packard Enterprise unique

  • HPE's GreenLake offers scalable, cloud-native solutions for hybrid IT operations.
  • HPE Ezmeral provides advanced container management for enterprise IT environments.
  • HPE's acquisition of Juniper Networks enhances its AI-driven edge-to-cloud networking solutions.

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Benefits

Health Insurance

Flexible Work Hours

Hybrid Work Options

Professional Development Budget

Wellness Program

Company News

Hewlett Packard Enterprise
Aug 17th, 2024
Hewlett Packard Enterprise to acquire Morpheus Data

HPE GreenLake cloud will simplify hybrid IT operations and provide customers with a future-proof destination for cloud-native and AI workloads

Financial IT
Mar 23rd, 2024
Greenly Raises a $52 Million Series B to Drive Widespread Adoption of Emissions Reporting Amidst Regulatory Push in the US and Europe

Leading carbon accounting startup Greenly has announced a $52 million Series B funding round led by Fidelity International Strategic Ventures, two years after a successful $23 million Series A. This latest fundraising effort establishes Greenly as a global leader in a market poised for massive adoption, spurred by new regulations like the EU's Corporate Sustainability Reporting Directive and the recent US requirement for public companies to report their greenhouse gas (GHG) emissions.

Global Legal Post
Jan 11th, 2024
Wachtell, Skadden called in for Hewlett Packard Enterprise’s $14bn Juniper acquisition

Freshfields and Covington also advise on deal highlighting increased appetite for big ticket deals after slump in 2023

Juniper Networks
Jan 10th, 2024
HPE to Acquire Juniper Networks to Accelerate AI-Driven Innovation

Highly complementary combination enhances secure, unified, cloud and AI-native networking to drive innovation from edge to cloud to exascale

Business Wire
Jun 28th, 2023
Revolutionizing Medical AI Development: Flywheel Announces $54 Million in Series D Funding led by Novalis LifeSciences and NVentures

Flywheel, the leading medical imaging data and AI platform, announces it has raised $54 million in Series D funding.

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