IT Part-time Intern
Posted on 3/10/2023
Sunnyvale, CA, USA
Experience Level
Desired Skills
Customer Service
  • Ability to successfully work as part of a team
  • Comfortable supporting both Mac/PC
  • Ability to troubleshoot issues with both hardware and software
  • Familiarity of desktop applications, (i.e., Office 365, McAfee AV, VPN, imaging software, etc.)
  • Familiarity of other IT disciplines, (i.e., Telecom, Server operations, Video conference, etc.)
  • Customer Service skills
  • Excellent written and oral communication in English
  • Ability to follow written and verbal instructions
  • Ability to troubleshoot/problem solve
  • Excellent Customer Service skills
  • Ability to communicate effectively
  • Troubleshoot and resolve IT Help tickets in a timely manner
  • Provide technical support with computer hardware and software
  • Complete IT onboarding and offboarding for all employees
  • Hardware provisioning and desk setups for end users
  • Assist onsite and remote users with IT related inquiries
  • Assist IT Management and other IT teams in other projects as needed

1,001-5,000 employees

Cloud-based cybersecurity & compliance solutions
Company Overview
Proofpoint’s mission is to protect people, data and brands against advanced threats and compliance risks. The company’s platform was developed on the cloud and utilizes advanced intelligence to effectively detect and block targeted attacks and act quickly on suspected compromises.
  • Health, dental, & vision
  • Employer-paid life, disability & employee assistance programs
  • Unlimited PTO
  • 401K match
  • Remote work option
Company Core Values
  • Strive to Delight Our Customers and Protect Them from Advanced Cybersecurity and Compliance Threats
  • Take Initiative and Drive Accountability
  • Act with Honesty and Integrity
  • Innovate in All Aspects of Our Business
  • Be Here to Win
  • Show up with a Team Mentality
  • Acting with honesty and integrity
  • Acting with urgency
  • Rolling up our sleeves, working together and doing what it takes to get the job done
  • Welcoming different perspectives
  • Having the courage to tell the truth and act in a non-political way