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QA Training
Posted on 8/10/2022
Bothell, WA, USA
Experience Level
Desired Skills
Customer Service
  • BA/BS degree required
  • MS/MA preferred
  • Minimum 5 years' experience in training, learning and development role
  • Good Manufacturing Practices (GMP) within a commercial biopharmaceutical, cellular therapy, or gene therapy industries, a plus
  • Experience in business process design and redesign
  • Knowledge of instructional design theory and implementation
  • Knowledge of adult learning methods, strategies, and techniques
  • Ability to work effectively in customer service and business partnership role
  • Team-orientated approach; able to quickly and consistently establish rapport and collaborate effectively with clients, team members, and partners
  • Ability to work effectively with all levels in the organization
  • Must be able to understand and implement a successful training needs analysis and recommend performance solutions that will be both cost and time effective
  • Ability to convey both technical and non-technical material in a clear and concise manner
  • Exceptional training and course facilitation skills
  • Ability to anticipate problems before they become critical and involve leadership when appropriate
  • Excellent written and verbal communication skills
  • Ability to create and evaluate the effectiveness of implemented training solutions; strong analytical skills
  • Commitment to achieve results by applying hard work, planning and organization, knows how to get things done both through formal and informal networks
  • Proficient in the use of Microsoft Office products
  • Excellent written, verbal, and presentation skills
  • Strong communication, analytical, and problem-solving skills
  • Demonstrated ability to interface and influence
  • Experience with a fast paced and changing work environment
  • Strong sense of urgency in addition to the ability to prioritize
  • The ability to manage multiple priorities simultaneously, have a strong drive - orientated on results
  • Detail oriented with excellent verbal and written communication skills
  • Desire to grow and take on increased scope of responsibility. Preferred Experience
  • Proven ability to create full training development cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
  • Possess a positive attitude and the ability to lead discussions
  • Adequate knowledge of learning management systems and web delivery tools
  • Normal office working conditions
  • Duties are largely cognitive, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a computer and/or most other office equipment, keyboarding and/or word processing
  • Requires sitting for extended periods of time, standing, visual acumen, and manual dexterity
  • Regularly required to stand and walk, occasionally required to stoop, kneel, crouch, or crawl, climb or balance
  • Effectively partner with site functional areas to establish and lead the execution of the Quality Training program
  • In partnership with the project team, subject matter experts and instructional designer develop training materials based on needs analysis of current and future state business processes and procedures
  • Gain endorsement for and then regularly communicate training/organization change management status to site leadership and/or project team to ensure on-going alignment with business needs and project schedule
  • Lead a site cross-functional team of trainers, subject matter experts and change agents to ensure execution of the plan
  • Act as a Client/Program Manger to multiple organizations at the Bothell/Jump site
  • Effectively partnering with clients to understand business and performance needs, identify root causes for gaps and implement learning solutions that contribute to improved performance and business systems
  • Ensure alignment of learning deliverables through the life cycle of learning projects
  • Design strategies and develop implementation/sustainment plans for training and development projects
  • Lead and manage learning projects including; meeting planning and facilitation, project plan execution, and communication
  • Provide Organization Change Management support as needed
  • Deliver training when applicable
  • Conduct and document lessons learned, measure effectiveness of learning solutions and ensure continuous improvement
  • Evaluate costs and options and make recommendations for performance solutions
Bristol-Myers Squibb

10,001+ employees

Biopharmaceutical development company
Company Overview
Bristol-Myers Squibb engages in the discovery, development, licensing, manufacturing, marketing, distribution and sale of pharmaceuticals.