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Technical Associate
Posted on 4/14/2022
Everett, MA, USA
Experience Level
Desired Skills
  • At least 21 years old with an active, valid driver's license for the three year period immediately preceding employment as a TA1 at Optimus Ride
  • Ability to pass safety driver suitability check and assessment as required by law
  • Familiarity with basic hardware and software principles
  • Familiarity with Linux operating system (Preferred)
  • Experience with the Unix command line (Preferred)
  • Comfort with basic debugging tasks
  • Ability to recognize and track both hardware and software issues such as problems with lidar sensors, data transfer methods, and local network connectivity issues
  • Ability to run/operate software from a laptop in a moving vehicle
  • Solid critical thinking and technical communication skills
  • Ability to analyze and troubleshoot issues as they arise
  • Ability to work independently and on a team
  • Ability to provide technical mentorship
  • Report to assigned site during designated shift (AM or PM)
  • Prepare the vehicle for autonomy by performing software updates, calibrating sensors and lidars, etc
  • Own the vehicle maintenance processes at assigned site
  • Maintain laptops and update software
  • Perform basic debugging
  • Support and answer vehicle-related questions from Vehicle Safety Operators and other team members as necessary
  • Escalate technical issues to the TA2
  • Create and update JIRA tickets
  • Attend weekly meetings with Engineering and all TAs
  • Draft and submit weekly detailed summary reports of work performed
  • Coordinate additional testing as required
  • Perform minor hardware fixes like sensor installation, tire changes, etc…
  • Ability to trailer vehicles between HQ and the test track and/or other sites, locations, maintenance destinations, etc
  • Exhibit best in class safety driving and operation of our vehicles
  • If no TA2 onsite:
  • Track technical issues in JIRA to ensure they are addressed
  • Act as the first responder to any hardware or software issue
  • Escalate technical issues to the corporate engineering team as necessary
Desired Qualifications
  • Associate's or Bachelor's degree in IT or related field
  • Previous experience as an autonomous vehicle operator
  • Prior experience in automotive service, light industrial etc. professions
Optimus Ride

51-200 employees

Autonomous shuttle company
Company Overview
Optimus Ride is an autonomous shuttle company on a mission to drive the future of transportation.