Full-Time

Professional Services Project Manager

GitLab

GitLab

1,001-5,000 employees

Repository hosting manager tool


Senior, Expert

Remote

Required Skills
Agile
Sales
Communications
Management
Requirements
  • Ability to speak German professionally
  • Knowledge of specific industry project management and technical delivery methodologies for software (e.g., Project Management Institute (PMI) methodologies, agile/scrum, and/or software SDLC)
  • Bachelor's degree in engineering, computer science or related field
  • Demonstrated progressive experience working as a project manager on IT-based projects
  • Demonstrated progressive experience managing projects with external customers or clients, preferably enterprise customers. Professional Services experience is a plus.
  • Demonstrated ability to motivate the advisor team and individual contributors and mediate conflicts
  • Experience using various project management and/or agile tools
  • Understanding of software development lifecycle, preferably experience in an agile and/or DevOps environment
  • Excellent customer-facing and internal communication skills
  • Great written and verbal communication skills
  • Solid organizational skills, including attention to detail and ability to handle multiple priorities
  • Demonstrated ability to think strategically about business, products, and technical challenges
  • Ability to use GitLab
  • Ability to travel if needed and comply with the company’s travel policy
Responsibilities
  • Develop and manage detailed schedules to deliver technical and consulting services to GitLab customers
  • Manage customer expectations, project scope, and resources needed to successfully deliver to customer needs
  • Develop and communicate project schedule, status, risks and issues to all levels of stakeholders, ranging from technical staff to executives
  • Manage customer escalations, coordinating with customers and GitLab stakeholders (e.g., executive team, sales, technical account managers, etc.)
  • Be accountable for reliable and repeatable delivery processes, metrics and operational procedures
  • Set and achieve forecast goals by setting expectations with the customer and working closely with the Technical Architect and project engineers
  • Act as a liaison to Partner Consultants and/or delivery partners
  • Develop a functional knowledge of GitLab technologies
  • Maintain an awareness of emerging GitLab technologies

It is GitLab's mission to make it so that everyone can contribute. When everyone can contribute, users become contributors and greatly increases the rate of innovation.

Company Stage

IPO

Total Funding

$1.4B

Headquarters

San Francisco, California

Founded

2014

Growth & Insights
Headcount

6 month growth

10%

1 year growth

16%

2 year growth

38%

Benefits

Spending Company Money

Equity Compensation

Life Insurance

Financial Wellness

Paid Time Off

Growth and Development Benefit

GitLab Contribute

Business Travel Accident Policy

Immigration

Employee Assistance Program

Incentives

All-Remote

Part-time contracts

Meal Train

Fertility & Family Planning

Parental Leave