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Staff Database Engineer
Cloud Infrastructure, Federal
Posted on 1/24/2023
Remote in USA • Chicago, IL, USA
Experience Level
Desired Skills
  • 6+ years of experience with performance and stress testing tools and approaches for driving realistic customer simulations in large datasets for Postgres/MySQL/MariaDB environment
  • 6+ years of database management by building indexes and analyzing execution plans and optimizing queries
  • 6+ years of experience supporting or testing large-scale web-based distributed applications on containers such as Apache/Tomcat, and Web Sphere in a Unix environment
  • 3+ years of experience supporting applications on a SaaS, PaaS Cloud Infrastructure product/solution
  • Proven experience with concurrency, multithreading, and distributed system architectures
  • Exposure to Unix platform variants at the sysadmin level
  • Strong problem-solving and analytical skills with an aptitude for learning new technologies developing and deploying mission-critical software
  • Eagerness to learn everything about the ServiceNow Platform
  • Supporting federal customers on the isolated stack and being on-call weekly support 24x7 on a rotation basis
  • Become an SME in production triage, gain broad knowledge across ServiceNow's application and codebase, and work with all the groups within Engineering/Operations, and groups outside of Operations (e.g. Customer Support)
  • Learn how to identify bugs and solve challenging performance issues quickly. SWAT provides an excellent opportunity to learn and grow as a well-rounded problem and performance analyst
  • Develop automation tools to facilitate and improve day-to-day operations
Desired Qualifications
  • Working as a team lead and reviewing Postgres source code is a plus

10,001+ employees

Cloud-based enterprise operation solutions
Company Overview
ServiceNow’s mission is to transform IT to revolutionize the enterprise by placing a service-oriented lens on the activities, tasks, and processes that make up day-to-day work life. The company is committed to helping modern enterprises operate faster and become more scalable through their platform that optimizes processes, makes work more intuitive, and discovers insights that create new value.
  • Generous family leave
  • Flexible PTO
  • Matched Donations
  • Retirement benefits
  • Annual learning stipends
  • Paid volunteer time
Company Core Values
  • Wow our customers
  • Win as a team
  • Create belonging
  • Stay hungry and humble