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Partnership Specialist
Confirmed live in the last 24 hours
Dorchester, Boston, MA, USA
Experience Level
Desired Skills
Market Research
  • 1-2 years of experience in a client-facing role (sales, CX, client success, events, hospitality, etc.)
  • Never-say-die attitude to finding the right person, establishing the right connection, attending the right event, etc
  • Amazing interpersonal, client-facing communication skills that you love to show off on a daily basis
  • Strong ownership and pride in your work - you aim for impact and you have a passion for results
  • Detail orientation and follow-through on each task you set out to accomplish - no matter how big or small
  • Strong organizational and communication skills with ability to engage with various levels of management, staff, and clients
  • The ability to multitask and manage multiple priorities at a given time
  • A desire to never stop learning - both personally and professionally
  • Familiarity with Google Sheets and Microsoft Excel
  • Identify and establish relationships with new corporate customers - from initial prospecting to ongoing relationship management
  • Deepen relationships with existing customers, by providing top-tier service consistently to increase retention rate and LTV
  • Develop and implement sales strategies, client service and retention plans, and analyze sales data (with support) to inform marketing & outreach strategies
  • Manage all inbound sales channels (i.e. ZenDesk, [email protected]) and respond to and fulfill client catering requests
  • Track all outreach & conversion efforts to quickly identify best practices that can be applied to further outreach efforts
  • Coordinate directly with Operations teams and third party delivery partners (e.g., DoorDash) for DIG Catering to ensure an optimal customer experience
  • Conduct market research to understand trends and engage with clients directly to understand corporate needs and make recommendations to improve product-market fit
  • Collaborate with Marketing to create necessary collateral to promote new channel sales
  • Work cross-functionally with other teams (e.g., Marketing, Tech, Guest Experience, Innovation) on other strategic projects that will drive revenue growth in Boston
Company Overview
Dig is an American chain of locally farm sourced restaurants that was founded by Adam Eskin.