Full-Time

Lead Teller

Confirmed live in the last 24 hours

KeyBank

KeyBank

1,001-5,000 employees

Offers banking, loans, and financial services

Fintech
Financial Services

Compensation Overview

$18.75 - $24.52Hourly

+ Short-term incentive compensation

Mid, Senior

Poughkeepsie, NY, USA

Category
Commercial Banking
Finance & Banking

You match the following KeyBank's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High School Diploma, GED, or equivalent business experience (required)
  • 3+ years Demonstrated superior client relationship skills (required)
  • 3+ years Experienced in cash handling (required)
  • Working knowledge of PC with Windows based applications and calculator (required)
  • Demonstrated ability to lead, motivate, and foster teamwork (required)
  • Demonstrated organizational skills while managing multiple tasks (required)
Responsibilities
  • Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
  • Assumes responsibility for the efficient, effective, and accurate performance of teller functions while coaching other tellers to do so as well
  • Act as a resource to identify and resolve more complex client servicing issues
  • Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the clients to a Banker
  • Assist clients in achieving their financial goals and objectives through the use of financial wellness tools
  • Participate in morning huddles and end of day debriefs
  • Follows compliance, audit, and security procedures, balances cash drawer within balancing guidelines
  • Manage day to day duties for the branch teller line, including scheduling of tellers, observing, and providing coaching to tellers to enhance effectiveness, and overseeing of branch operational standards; Provide direction and guidance for branch staff on operational/regulatory procedures.
  • Review and maintain knowledge of product guides, fees, and policies to stay current on offerings
  • Support the Branch Manager in onboarding and training of new Tellers to the team
  • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.
Desired Qualifications
  • Notary License (preferred)

KeyBank provides a variety of financial services, including personal and business banking, credit cards, mortgages, and loans. Its products are designed to cater to individual consumers, small businesses, and commercial clients throughout the United States. KeyBank's approach focuses on offering customized financial solutions that address the specific needs of its clients. The company earns revenue primarily through interest from loans, fees for banking services, and commissions on financial products. A key aspect of KeyBank's mission is to promote financial wellness, equipping clients with tools and resources to better manage their finances. The goal is to assist clients in reaching their financial objectives, whether that involves purchasing a home, consolidating debt, or planning for future financial stability.

Company Size

1,001-5,000

Company Stage

IPO

Total Funding

$30M

Headquarters

Massachusetts

Founded

1824

Simplify Jobs

Simplify's Take

What believers are saying

  • AI integration could boost KeyBank's operational efficiency and customer experience.
  • Scotiabank's investment may lead to expanded market reach and resource sharing.
  • Increased credit facilities support business growth through flexible financial solutions.

What critics are saying

  • AI investments may not yield expected returns, posing financial risks to KeyBank.
  • Scotiabank's investment could lead to strategic shifts misaligned with KeyBank's operations.
  • Higher credit facilities expose KeyBank to increased credit risk if clients default.

What makes KeyBank unique

  • KeyBank's investment in AI-based Zentist enhances its technological edge in financial services.
  • Strategic partnership with Scotiabank strengthens KeyBank's international market reach and resource sharing.
  • KeyBank's focus on financial wellness tools sets it apart in client financial management.

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Benefits

Medical, dental, & vision

Wellness Programs

Fitness Reimbursement

Alternative Work Schedules

PTO

Parental Leave

401(k) Savings Plan

Discounted Stock Purchase Plan

Tuition Reimbursement

Company News

Newswire
Dec 27th, 2024
Scotiabank Completes Additional Investment in KeyCorp

/CNW/ - Scotiabank announced today that following regulatory approval from the Board of Governors of the Federal Reserve System, it has completed its...

Business Wire
Sep 25th, 2024
UJET Raises a Total of $76 Million in Series D Funding to Accelerate Generative AI Innovation for Contact Centers

UJET, Inc., a leading provider of AI-powered cloud contact center solutions, today announced it has closed its latest round of funding led by Sapphire

PYMNTS
Sep 11th, 2024
KeyBank Invests In AI-Based Zentist Software For Dental Support Organizations | PYMNTS.com

Cleveland-based KeyCorp, the parent company of KeyBank, has announced a strategic relationship and minority investment with Zentist, a provider of

Business Wire
Sep 3rd, 2024
Zeta Announces Successful Completion of Debt Refinancing

Zeta Global (NYSE: ZETA), the AI-Powered Marketing Cloud, today announced that it has successfully closed a $550 million loan facility to refinance it

PR Newswire
Aug 30th, 2024
KeyCorp and Scotiabank Complete Initial Tranche of Strategic Minority Investment

/PRNewswire/ -- KeyCorp (NYSE: KEY) today announced that The Bank of Nova Scotia ("Scotiabank") has completed the initial purchase of KeyCorp's common stock...

PR Newswire
May 8th, 2024
Ramaco Resources, Inc. Announces Increase and Term Extension of Revolving Credit Facility

/PRNewswire/ -- The Company's principal lender, KeyBank, N.A. ("KeyBank"), has now led a bank syndicate that increased the Company's overall credit facility to...

McKnight's
Apr 30th, 2024
Financial companies announce deals

Several companies announced deals or closings in the past week.

Benzinga
Apr 25th, 2024
Star Equity Holdings Announces its KBS Builders Business Unit Closed a $4 Million Revolving Line of Credit with KeyBank - Star Equity Hldgs (NASDAQ:STRR), Star Equity Hldgs (NASDAQ:STRRP)

OLD GREENWICH, Conn., April 25, 2024 (GLOBE NEWSWIRE) -- Star Equity Holdings, Inc. (NASDAQ:STRR, STRRP)) ("Star" or the "Company"), a diversified holding company, announced today that its KBS Builders, Inc. ("KBS")

Business Wire
Mar 7th, 2024
Kilroy Realty Recasts Its $1.1 Billion Sustainability-Linked Unsecured Revolving Credit Facility

Kilroy Realty Corporation (NYSE: KRC) (the “Company”), today announced that its operating partnership, Kilroy Realty, L.P. (the “Borrower”), has close

SolarQuarter
Jan 30th, 2024
Swift Current Energy Secures 312.5 Million Green Loan, Expands Credit Facility to Fuel Growth in Clean Energy Projects

Today, Swift Current Energy announced an increase in its revolving credit facility from $225 million to $312.5 million. This expanded credit facility, designated as a Green Loan, will now mature […]