Revenue Cycle Quality & Performance Analyst

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.

No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

General Summary

• The Revenue Cycle Quality and Performance Improvement Analyst is responsible for implementing opportunities for enhancement and/or standardization initiatives, managing the long-term success and sustainability of those initiatives, and continuous improvement projects within the revenue cycle of the health system.

Essential Duties and Responsibilities 

• Is a super user in system applications, tools, technologies, and processes; assists other employees as needed to ensure all tools are fully utilized to create an efficient and effective revenue cycle.
• Builds strong relationships and facilitates productive communication between key stakeholders and core support departments.
• Develop training, tools, and standards of work for revenue cycle departments and assigned projects.
• Collaborates with multidisciplinary teams to identify and implement system and workflow enhancements to streamline daily operations to improve financial performance.
• Lead the development and execution of select high priority workplans to capture opportunities and achieve waste reduction.
• Provide training, coaching and support to employees at all levels to promote a culture of continuous learning, innovation and accountability, ensuring widespread adoption of improvement initiatives and sustainable results.
• Analyzes and interprets large volumes of healthcare financial data within the revenue cycle to identify trends, potential issues, and areas for improvement, to include data validation.
• Facilitates meetings and documents and records thorough and on-time meeting minutes.

Education

• Associate’s degree, or equivalent work experience in relevant area(s).

Work Experience

• A minimum of two years previous work experience in healthcare with a minimum of one year in revenue cycle.
• Familiarity with Epic and/or experience with technology integration.
• Demonstrated ability to root cause assess, identify opportunities, and recommend solutions.
• Demonstrated ability to work independently and collaboratively.

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Certification/License

• HFMA Certification preferred.

Mental/Physical Requirements

• Requires normal attention, with periods of considerable mental concentration. Work is primarily sedentary with extensive use of a computer.

Working Conditions

• The standard office conditions.

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.