Full-Time
Guest Service Associate
Front Office
All Accor
10,001+ employees
Global hotel management, franchising, loyalty program
No salary listed
New Delhi, Delhi, India
In Person
Bachelor's
 Food Service & Hospitality (1) |
|---|
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- A degree or diploma in Hotel Management or Hospitality.
- Assist guests with check-in and check-out, as well as other cashiering duties.
- Review arrival lists and prepare compendiums before guests’ arrival, and check guests into the system when necessary.
- Welcome guests on arrival, register them, and issue room keys according to departmental standards and procedures.
- Ensure that members consistently receive all benefits and that repeat guests and other VIPs receive special recognition and service.
- Prepare and send welcome cards and amenities to rooms before guest arrival.
- Liaise closely with relevant departments to ensure that guests’ requests and needs are met.
- Update and maintain the repeat-guest history system.
- Promote inter-hotel sales and in-house facilities according to departmental standards to maximize revenue.
- Report for duty on time wearing a clean and complete uniform.
- Maintain a high standard of personal appearance and hygiene.
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
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Simplify's Take
What believers are saying
- American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
- Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
- H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.
What critics are saying
- Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
- Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
- Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.
What makes All Accor unique
- ALL Accor reached 100 million members and drives twice-frequent stays.
- Accor spans 45 brands across 110 countries, reducing reliance on any single market.
- Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.
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