Full-Time

Family Centered Treatment Specialist

Deadline 8/14/27
Health Connect America

Health Connect America

501-1,000 employees

In-home and community behavioral health provider

No salary listed

Dyersburg, TN, USA

In Person

Service is regularly provided in clients' homes and communities, with a flexible schedule and 24/7 on-call coverage.

Bachelor's

Category
Medical, Clinical & Veterinary (1)
Required Skills
Quality Assurance (QA)
Electronic Health Records (EHR)

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Requirements
  • A minimum of a Bachelor's Degree in human services or a related field is required.
  • Two years’ experience working with youth or families.
  • FCT Certification is required and must be completed within one year of employment in order to continue to provide FCT services and maintain employment with Health Connect America.
  • Current Family Centered Treatment Certification is preferred.
  • Mississippi candidates must be provisionally credentialed as a PCSS in Mississippi with eligibility to be fully credentialed as a CCSS in Mississippi.
  • North Carolina candidates must meet qualifications as a Qualified Professional (QP) with experience serving children and adolescents with a primary mental health diagnosis.
  • Ohio candidates should have an LSW or eligibility for provisional licensure.
  • Virginia candidates must have a current Qualified Mental Health Professional (QMHP) credential or the ability to register as a QMHP with the Virginia Board of Counseling.
  • Employment is contingent upon meeting the requirements of a comprehensive background investigation prior to joining the team.
Responsibilities
  • Provide Family Centered Treatment services according to the service definition and model fidelity requirements.
  • Complete FCT Checkoffs and other internal trainings within designated deadlines through the company’s e-learning system.
  • Deliver FCT services to children, adolescents, and families primarily in their living environments, with a family focus.
  • Provide 24/7 on-call coverage to a caseload of families and children with a flexible schedule based on client and family needs.
  • Complete required clinical records and FCT documents with the child and family and enter or upload them timely into the Electronic Health Record according to company standards.
  • Develop the Service Plan in coordination with the Treatment Team Process and maintain it according to designated authorization processes.
  • Collaborate with Treatment Team members on behalf of the child and family to ensure effective communication and coordinated service provision.
  • Revise and implement the Service Plan on an ongoing basis.
  • Provide psychoeducation as indicated in the Service Plan.
  • Conduct family interventions aligned with the FCT model, including facilitating the child and family through the four phases of treatment and completing fidelity documents.
  • Help families and children establish weekly goals and identify the steps needed to reach those goals.
  • Make referrals to services and resources on behalf of families and children.
  • Develop and coordinate discharge plans based on treatment, including relevant aftercare needs and plans.
  • Access community resources beneficial to clients’ aftercare needs.
  • Coordinate and oversee initial and ongoing assessment activities.
  • Convene the Treatment Team for Service Plan development.
  • Consult with medical and non-medical providers, engage community and natural supports, and include their input in person-centered planning.
  • Ensure linkage to clinically appropriate and effective services, including arranging psychological and psychiatric evaluations.
  • Provide and coordinate behavioral health services and other interventions for youth or family members with behavioral health professionals and Treatment Team members.
  • Monitor and document consumer progress.
  • Participate in Quality Assurance and Quality Improvement activities, including audits, corrections, designated improvement plans, and projects.
Desired Qualifications
  • Current Family Centered Treatment Certification is preferred.
  • LSW or eligibility for provisional licensure is preferred in Ohio.
Health Connect America

Health Connect America

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Health Connect America delivers behavioral health services for children, adults, and families across multiple states, in clients’ homes, communities, schools, and clinics. It provides in-home counseling, outpatient mental health care, substance use treatment, therapeutic foster care, and 24/7 crisis response, using a trauma-informed, strength-based approach to support healthy coping and family preservation. Growth has come from acquisitions (Georgia HOPE, Pinnacle Family Services, HEADS) and a SaaS-first technology strategy that helps clinicians and scales care, with Medicaid reimbursements as a major revenue source. The goal is to broaden access to integrated, community-based behavioral health services, expand service lines, and improve outcomes for individuals and families.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Franklin, Tennessee

Founded

2006

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Simplify Jobs

Simplify's Take

What believers are saying

  • Health Connect America opened its first Ohio office in Dublin on January 26, 2026.
  • Georgia HOPE expanded Family Centered Treatment services on May 20, 2026.
  • Pinnacle Family Services expanded family support services across South Carolina on May 6, 2026.

What critics are saying

  • DOJ fined Health Connect America $4.6 million in 2023; oversight continues through 2028.
  • Medicaid reimbursement concentration exposes margins to state rate cuts, authorization denials, and audit recoupments.
  • Leadership turnover in January 2025 signals integration strain after rapid acquisitions and Ohio expansion.

What makes Health Connect America unique

  • Health Connect America runs home, school, community, and office-based care across seven states.
  • Its Family Centered Treatment model supports children and families with evidence-based, trauma-informed services.
  • Palladium-backed rollups of Georgia HOPE and Pinnacle created a scaled Medicaid behavioral-health platform.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Flexible Work Hours

Mental Health Support

401(k) Retirement Plan

Health Savings Account/Flexible Spending Account

Growth & Insights

Headcount

6 month growth

14%

1 year growth

14%

2 year growth

14%