At Airplane, we’re building better infrastructure for internal tools. We believe that every company will become a software company, and behind the scenes these businesses are powered by humans and an ever-growing collection of tools. We provide building blocks for engineering teams to rapidly develop best-in-class tools.

We’re a small, remote-first team with hybrid offices in NYC and SF. We move fast, build high quality systems, and don’t take ourselves too seriously. 😊

We’re hiring our first solutions engineer. You’ll be our customers’ main technical point of contact pre-sale and post-sale. You’ll help define what this role looks like and lay the foundation for our ability to scale and specialize this role.

You’ll work on things like:

• Working closely with sales and customer success to help our customers succeed

• Answer technical questions in Slack, email, and our ticketing system

• Helping customers with onboarding and implementation

• Working closely with the engineering team to develop product roadmap based on what we hear from our customers

• Developing templates, documentation, and customer-driven projects

We’re looking for candidates with:

• 1+ years in a customer-facing role (for example: sales engineer, solutions engineer, solutions architect, customer success, startup founder)

• Basic software engineering skills, at the level of being able to build tasks, views, and workflows in Airplane

The compensation range for this position is between $125,000 and $160,000 depending on your level of seniority, plus an equity component. We’ll evaluate senior professionals who may fall outside of this range case by case.

Benefits

• Interesting and challenging problems to solve

• Experienced founding team to learn from

• Competitive salary and equity

• Generous budget for laptop, monitors, and other office equipment

• Remote work, hybrid optional

• Health, dental, and vision insurance

• 401k plan with matching

• Unlimited vacation policy

Our Commitment to Diversity

At Airplane, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do this because we know the more inclusive we are, the better our work will be.

Airplane does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

All employment is decided on the basis of qualifications, merit, and business need. We encourage candidates of underrepresented backgrounds to apply.