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Sr. Implementations Manager
Posted on 11/18/2022
INACTIVE
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Minimum 3 years experience in implementations or customer success
  • Strong analytical skills to establish metrics for success
  • Highly organized - you enjoy checklists, GANTT charts, and planning
  • Exceptional communicator - you love speaking with external customers
  • Bachelor's degree
Responsibilities
  • Manage customer implementations and clinician onboarding - includes project timeline development and management, scoping, workflow design, technical build and testing, training, and deployment
  • Develop strong, lasting customer relationships
  • Report on customer implementation status and proactively escalate risks
  • Contribute to and own process & documentation improvement initiatives
  • Work with our Product team to translate customer concerns, issues, and requests into actionable product roadmap items
Desired Qualifications
  • Prior experience working at a healthcare technology company
  • Prior experience at a startup company (<200 people)
  • Prior experience working with APIs
Memora Health

51-200 employees

Provides digitized & automated care programs
Company Overview
Memora Health is on a mission to make complex care journeys simple for patients and clinicians. They're assembling a world-class team of mission-driven Memorians who are energized by the problem we’re solving. It all began when their co-founders recognized that navigating care is challenging and care teams don’t have enough resources to support their patients.
Benefits
  • Remote work option
  • 401(k)
  • Unlimited PTO
  • Parental leave
  • Medical, dental, & vision coverage
  • In person team meetups & events
Company Core Values
  • Lead with empathy
  • Keep it simple
  • Drive change
  • Foster inclusion
  • Work together
  • Embrace growth