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Product Specialist
Confirmed live in the last 24 hours
Locations
San Francisco, CA, USA • New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Knowledge and passion for the crypto/blockchain industry
  • A technical or educational background in engineering, computer science, or MIS
  • Self-starter attitude and the ability to execute new ideas with autonomy
  • Excellent listening, verbal and written communication skills
  • Capable of understanding of customer pain points, requirements and correlating potential business to value that can be provided by technical services
  • Experience managing numerous requests and time demands concurrently
  • Be able to work in a quickly changing environment
  • Experience working with startups
  • Experience working in Web3
Responsibilities
  • Interact with customers to solve their needs
  • Be the front line for customers
  • Collect and organize product feedback across our entire customer base
  • Be the voice of the customers
  • Perform analysis reports on qualitative and quantitative data + present to team
  • Inform product strategy and roadmap prioritization based on customer feedback
  • Make informed suggestions to create a stellar customer experience
  • Understand customer needs and how to meet unique challenges and goals
  • Work cross-functionally to drive long term solutions / product development decisions
Desired Qualifications
  • A hustler mentality, founding a company or building side projects is a plus!
Alchemy

201-500 employees

App reliability infrastructure platform
Company Overview
Alchemy's mission is to provide developers with the fundamental building blocks they need to create the future of technology. The company is building a platform to simplify Web3 development.
Benefits
  • Competitive Salary
  • Health and dental insurance
  • Generous PTO
  • 401k Contributions