Full-Time

Pre-Analytic Supervisor

Order Processing

Updated on 4/25/2024

Tempus

Tempus

1,001-5,000 employees

AI-driven precision medicine analytics platform

Data & Analytics
AI & Machine Learning

Senior

Chicago, IL, USA

Required Skills
Customer Service
Requirements
  • 4 year college degree in Biological Sciences or similar
  • Proven success in a laboratory or corporate supervisory role
  • Exceptional customer service skills
  • Strong interpersonal skills
  • Highly organized and systematic
  • Ability to complete tasks with a high degree of accuracy
  • Initiative and ability to work as part of a high-level team
  • Proven ability to learn new skills quickly
Responsibilities
  • Operational management of the order processing workflow
  • Hiring, training, and managing the order processing team
  • Participating in monitoring audits to prevent order delays
  • Communicating with various departments to provide order status updates
  • Responding to inquiries by email and in person
  • Troubleshooting and resolving issues
  • Analyzing processes and implementing improvements

Tempus specializes in AI-enabled precision medicine, utilizing data and artificial intelligence to accelerate the discovery of novel targets, predict treatment effectiveness, identify clinical trials, and diagnose diseases earlier. The company's analytical machine learning platform leverages expansive clinical and molecular data to enable real-time, data-driven decisions for personalized care and targeted therapies.

Company Stage

Series G

Total Funding

$1.3B

Headquarters

Chicago, Illinois

Founded

2015

Growth & Insights
Headcount

6 month growth

6%

1 year growth

23%

2 year growth

52%