F&B Captain

Lead with Service Excellence at InterContinental Abu Dhabi
Are you a passionate and experienced hospitality professional with a natural flair for leadership and guest service? Join the award-winning Food & Beverage team at InterContinental Abu Dhabi as an F&B Captain, and be at the forefront of delivering exceptional dining experiences in one of the city’s most prestigious luxury hotels.

As an F&B Captain, you will supervise daily operations of your assigned outlet or section, support and guide team members, and ensure service excellence is consistently delivered to all guests. You will act as a key link between the service team and management, upholding our brand’s high standards and enhancing guest satisfaction.

A little taste of your day-to-day:

Every day is different, but you’ll mostly do:

• Lead and coordinate the floor team during service, ensuring smooth and efficient operations.
• Welcome and engage with guests, anticipating their needs and delivering attentive service.
• Assign tasks and monitor team performance to maintain service quality.
• Assist in training, mentoring, and motivating junior F&B team members.
• Handle guest complaints or special requests promptly and professionally.
• Ensure cleanliness, setup, and readiness of tables and dining areas.
• Maintain knowledge of menu offerings, specials, and promotions to confidently make recommendations.
• Support outlet supervisors and managers with daily reporting and inventory control as needed.

 What we need from you:

• Minimum 2–3 years of experience in a similar role in a hotel or fine dining environment.
• Strong communication and interpersonal skills.
• Excellent knowledge of F&B service standards and guest engagement.
• Natural leadership abilities with a hands-on and proactive attitude.
• Attention to detail, organization, and ability to multitask.
• Flexible to work shifts, weekends, and holidays.

What you can expect from us: 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.