INACTIVE
Full-Time
Partner Success Principal
Posted on 12/14/2022
Mobility solutions
Senior
London, UK
Required Skills
Tableau
Marketing
Requirements
- You have at least 7 years of relevant work experience, including experience directly advising and persuading, and negotiating with customers
- Demonstrated record of building and fostering durable business relationships; you remain calm and collected when facing crisis or criticism, and celebrate customers' successes with them
- Quantitatively-inclined and data savvy: you may not be a Tableau expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
- Able to travel and excited by the dynamic and mobile nature of this position
- Have a record of academic achievement
- Fully fluent in English
Responsibilities
- Develop a vision and strategy for each partner you manage by assessing each partner's strengths and weaknesses, and assist partners in setting and achieving ambitious goals
- Build deep and trusting long-term partner relationships: Identify partner pain points, as well as opportunities for service growth and revenue generation
- Become an expert on the Via platform: Leveraging deep product knowledge, innovatively resolve partners' pain points and identify opportunities for future product development
- Analyze daily, weekly, and long-term service performance data, providing partners with actionable recommendations to improve their service's quality, efficiency, and growth
- Leverage Via's deep and cross-functional team of experts in service optimization, algorithms, product, pricing, marketing, and rider and driver growth to produce data-rich analyses of each partner's service and action-oriented recommendations for improvement
- Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership
Via's mission is to create a truly dynamic mass transit system, liberated from the constraints of fixed routes and fixed schedules
Company Stage
Series G
Total Funding
$1.1B
Headquarters
New York, New York
Founded
2012
Growth & Insights
Headcount
6 month growth
↑ 7%1 year growth
↑ 29%2 year growth
↑ 31%Benefits
Competitive salaries and equity packages.
Health and wellness benefits.
Local volunteer opportunities.
Support for all new parents.
Learning opportunities through our Via-Versity.
Employee Resource Groups.
INACTIVE