Full-Time

Service Advisor

Posted on 5/9/2026

Camping World

Camping World

5,001-10,000 employees

RV and camper retailer with services

Compensation Overview

$50k - $75k/yr

+ Commission

Waterloo, IA, USA

In Person

Category
Retail (1)
Required Skills
Sales
Customer Service
Requirements
  • Ability to work daily on a computer and perform internet searches as needed
  • Excellent organization and follow up skills are required
  • The ability to follow department procedures and policies
  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
  • Prolonged periods of standing, stooping, crawling, and bending
Responsibilities
  • Determine specialized product needs and services by working directly with customers
  • Suggest add-on sales to increase average transactions
  • Provide price estimates for designated installations prior to scheduling appointments
  • Keep customers apprised of work progress
Desired Qualifications
  • A minimum of one year of service experience is preferred
  • Previous RV product or camping lifestyle
  • Valid driver's license preferred

Camping World sells and services recreational vehicles (RVs) and campers, offering new and used units along with related accessories. It operates a nationwide network of over 185 service centers to provide maintenance, repair, and upgrades. Revenue comes from vehicle sales, service fees, and membership programs, including Good Sam for roadside assistance and discounts. Its strengths lie in combining large inventory with a broad service network and a loyalty program to create an integrated, one-stop experience for RV buyers and travelers, aiming to drive repeat business and long-term engagement.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Bowling Green, Kentucky

Founded

1966

Simplify Jobs

Simplify's Take

What believers are saying

  • New fifth-wheel sales rose 10% year-to-date despite 15% industry decline.
  • Net debt leverage improved to 5.6x from 8.1x by March 2026.
  • AI initiatives target additional cost savings beyond $35 million annualized cuts.

What critics are saying

  • Securities fraud lawsuits allege inventory mismanagement by CEO Wagner through February 2026.
  • Strict inventory corrections compress gross margins throughout 2026.
  • $1.416 billion debt risks covenant breach if EBITDA misses $275 million guidance.

What makes Camping World unique

  • Camping World operates 199 locations as world's largest RV retailer since 1966.
  • ClearPrice ensures transparent all-inclusive pricing across nationwide dealerships.
  • Good Sam membership provides roadside assistance and loyalty benefits.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Retirement Plan

Employee Assistance Program

Parental Leave

Tuition Reimbursement

Company News

SGB Online
Apr 29th, 2026
Camping World Q1 new vehicle selling prices rise as used inventory sees ASP decline.

Camping World Q1 new vehicle selling prices rise as used inventory sees ASP decline. April 29, 2026 Camping World Holdings, Inc. (CWH) reported that revenue for the first quarter ended March 31 amounted to $1.4 billion for the first quarter, a decrease of 4.2 percent year-over-year (y/y). CWH President and CEO Matthew Wagner said the company was "pleased" with its first quarter performance against the current RV industry backdrop. "While used RV sales underperformed expectations in January and February, the year-over-year trajectory of our new and used unit volume continued to improve as we progressed through March and into late April," he shared. "In the quarter, we realized SG&A efficiencies and gained market share in our exclusive brand units." Consolidated new and used vehicle unit sales were 28,682, a decrease of 1,983 units, or 6.5 percent y/y. Consolidated same-store new and used vehicle unit sales decreased 6.0 percent y/y. * New vehicle revenue was $587.7 million for the first quarter, a decrease of 5.4 percent y/y, with new vehicle unit sales of 15,218 units, a decrease of 1,508 units, or 9.0 percent y/y. * The average selling price of new vehicles sold increased 3.9 percent y/y. * Same-store new vehicle unit sales decreased 8.7 percent y/y for the first quarter. * New vehicle gross margin was 12.2 percent, a decrease of 148 basis points, driven primarily by the 5.7 percent increase in the average cost per new vehicle sold, partially offset by the 3.9 percent increase in the average selling price per new vehicle sold. * Used vehicle revenue was $403.8 million for the quarter, a decrease of 4.4 percent y/y. * Used vehicle unit sales were 13,464 units, a decrease of 475 units, or 3.4 percent y/y. * The average selling price of used vehicles sold decreased 1.0 percent y/y. * Same-store used vehicle unit sales decreased 2.6 percent y/y. * Used vehicle gross margin was 17.7 percent, a decrease of 91 basis points, primarily due to the 1.0 percent lower average selling price per used vehicle sold. * Products, service and other revenue was $158.4 million in the quarter, a decrease of 4.0 percent y/y, reportedly due to reduced service and collision work. Products, service and other gross margin was 47.8 percent of revenue, a decrease of 89 basis points, said to be driven by the lower mix of higher margin service and collision revenue, and increased labor rates. Profitability & Expenses Gross profit was $403.3 million, a decrease of $26.3 million, or 6.1 percent, and total gross margin was 29.8 percent of revenue, a decrease of 62 basis points y/y. The gross profit decrease was said to be mainly driven by the $13.3 million lower new vehicle gross profit, $7.1 million of decreased used vehicles gross profit, $4.6 million of decreased products, service and other gross profit, and $2.6 million of decreased finance and insurance, net gross profit. Selling, general and administrative expenses (SG&A) were $358.3 million in Q1, a decrease of $29.1 million, or 7.5 percent y/y. This decrease was said to be primarily driven by an $18.9 million decrease in employee cash compensation costs excluding commissions; a $6.4 million decrease in advertising expenses; a $5.1 million decrease in commissions costs, and a $2.5 million decrease in stock-based compensation expense, partially offset by a $2.5 million increase for software expenses and maintenance. SG&A excluding stock-based compensation expense was $353.7 million, a decrease of $26.6 million, or 7.0 percent. As a percentage of gross profit, SG&A and SG&A excluding stock-based compensation expense were 88.8 percent and 87.7 percent, respectively, a decrease of 135 and 84 basis points y/y, respectively. Floor plan interest expense was $21.8 million, an increase of $3.5 million, or 19.2 percent, primarily as a result of increased average floor plan balance, partially offset by lower average floor plan borrowing rate. Other interest expense, net was $26.8 million, a decrease of $3.7 million, or 12.1 percent, as a result of lower interest rates and reduced borrowings. Net loss was $26.7 million for the first quarter of 2026, an increased loss of $2.0 million, or 8.0 percent versus the 2025 first quarter. Adjusted EBITDA was $28.0 million, a decrease of $3.2 million, or 10.1 percent of revenue. Diluted loss per share of Class A common stock was 26 cents, compared to a loss diluted share of 21 cents in the year-ago period. Adjusted loss per share - diluted of Class A common stock was 21 cents, an increased loss of 5 cents, or 31.3 percent. Stores The total number of \store locations was 199 as of March 31, 2026, a net decrease of 10 store locations from March 31, 2025, or 4.8 percent, which included the consolidation of 10 store locations to improve the overall cost efficiency of the remaining store locations. In the first quarter of 2026, Sgbonline opened two locations and acquired one dealership. Balance Sheet and Cash Flow Cash and cash equivalents totaled $200 million at quarter end. Total outstanding long-term debt was $1.416 billion. The company's net debt leverage ratio improved to 5.6x at the end of the first quarter of 2026 compared to 8.1x at the end of the first quarter of 2025. Tom Kirn, chief financial officer of CWH commented, "We believe we are taking the right steps to generate strong free cash flow for the full year. Our capital deployment framework continues to prioritize strengthening the balance sheet." Full Year 2026 Outlook Wagner stated that CWH remains focused on its three defined goals for 2026: new and used unit growth, accelerating Good Sam's growth, and SG&A cost efficiency. "While the RV selling season started slower than expected, we believe recent trends in March and April, Good Sam's margin stabilization, and additional cost efficiency opportunities support our 2026 outlook and position the Company for long-term value creation," he said. For full year 2026, the company is reiterating its previous guidance range of Adjusted EBITDA in the range of $275 million to $325 million. Image courtesy Camping World Holdings, Inc.

The Outlook Online
Mar 31st, 2026
SHAREHOLDER ALERT Bernstein Liebhard LLP announces A securities fraud Class Action Lawsuit has been filed against Camping World Holdings, Inc. (CWH).

SHAREHOLDER ALERT Bernstein Liebhard LLP announces A securities fraud Class Action Lawsuit has been filed against Camping World Holdings, Inc. (CWH). GlobeNewswire | Bernstein Liebhard LLP Today at 5:07am PDT NEW YORK, March 31, 2026 (GLOBE NEWSWIRE) - Bernstein Liebhard LLP announces that a shareholder has filed a securities class action lawsuit on behalf of investors (the "Class") who purchased or acquired the securities of Camping World Holdings, Inc. ("Camping World" or the "Company") (NYSE: CWH) between April 29, 2025 and February 24, 2026, inclusive (the "Class Period"). Should You Join The Camping World Class Action Lawsuit? * Do you, or did you, own shares of Camping World Holdings, Inc. (NYSE: CWH)? * Did you purchase your shares between April 29, 2025 and February 24, 2026, inclusive? * Did you lose money in your investment in Camping World Holdings, Inc.? What To Do Next: If you purchased or acquired Camping World securities, and/or would like to discuss your legal rights and options please visit Camping World Holdings, Inc. Shareholder Class Action Lawsuit or contact Investor Relations Manager Peter Allocco at (212) 951-2030 or [email protected]. If you wish to serve as lead plaintiff for the Class, you must file papers by May 11, 2026. A lead plaintiff is a representative party acting on other class members' behalf in directing the litigation. Your ability to share in any recovery doesn't require that you serve as lead plaintiff. If you choose to take no action, you may remain an absent class member. All representation is on a contingency fee basis. Shareholders pay no fees or expenses. About The Lawsuit: Defendants allegedly misrepresented, among other things, the Company's inventory management throughout the Class Period. About Bernstein Liebhard: Since 1993, Bernstein Liebhard LLP has recovered over $3.5 billion for its clients. In addition to representing individual investors, the Firm has been retained by some of the largest public and private pension funds in the country to monitor their assets and pursue litigation on their behalf. As a result of its success litigating hundreds of class actions, the Firm has been named to The National Law Journal's "Plaintiffs' Hot List" thirteen times and listed in The Legal 500 for sixteen consecutive years. ATTORNEY ADVERTISING. (C) 2026 Bernstein Liebhard LLP. The law firm responsible for this advertisement is Bernstein Liebhard LLP, 10 East 40th Street, New York, New York 10016, (212) 779-1414. Prior results do not guarantee or predict a similar outcome with respect to any future matter. Contact Information: Peter Allocco Investor Relations Manager Bernstein Liebhard LLP https://www.bernlieb.com (212) 951-2030 [email protected] This is a paid placement. For further inquiries, please contact GlobeNewswire directly.

GlobeNewswire
Mar 24th, 2026
CWH investors have opportunity to lead Camping World Holdings, Inc. securities fraud lawsuit with the Schall Law Firm.

CWH investors have opportunity to lead Camping World Holdings, Inc. securities fraud lawsuit with the Schall Law Firm. March 24, 2026 13:22 ET | Source: Schall Law LOS ANGELES, March 24, 2026 (GLOBE NEWSWIRE) - The Schall Law Firm, a national shareholder rights litigation firm, reminds investors of a class action lawsuit against Camping World Holdings, Inc. ("Camping World" or "the Company") (NYSE: CWH) for violations of §§10(b) and 20(a) of the Securities Exchange Act of 1934 and Rule 10b-5 promulgated thereunder by the U.S. Securities and Exchange Commission. Investors who purchased the Company's securities between April 29, 2025 and February 24, 2026, inclusive (the "Class Period"), are encouraged to contact the firm before May 11, 2026. We also encourage you to contact Brian Schall of the Schall Law Firm, 2049 Century Park East, Suite 2460, Los Angeles, CA 90067, at 310-301-3335, to discuss your rights free of charge. You can also reach us through the firm's website at www.schallfirm.com, or by email at [email protected]. The class, in this case, has not yet been certified, and until certification occurs, you are not represented by an attorney. If you choose to take no action, you can remain an absent class member. According to the Complaint, the Company made false and misleading statements to the market. Camping World touted its ability to "surgically manage [its] inventory" using "data analytics" to optimize profitability. The Company overstated the retail demand of its customer base. The Company was forced to put in place "strict, corrective inventory management objectives" which would impact gross profit and margins. Based on these facts, the Company's public statements were false and materially misleading throughout the class period. When the market learned the truth about Camping World, investors suffered damages. The Schall Law Firm represents investors around the world and specializes in securities class action lawsuits and shareholder rights litigation. The Schall Law Firm

Yahoo Finance
Mar 20th, 2026
Camping World plummets 42% as vehicle retailer stocks post weak Q4 earnings

CarMax topped Q4 earnings among vehicle retailer stocks, reporting revenues of $5.79 billion, down 6.9% year-on-year but beating analyst expectations by 3.3%. The company also exceeded EPS and EBITDA estimates, with shares rising 2.7% since reporting. The six vehicle retailer stocks tracked missed consensus revenue estimates by 1.8% collectively in Q4, with share prices declining 20.8% on average following results. Camping World reported revenues of $1.17 billion, down 2.6% year-on-year, exceeding expectations by 1.2%. However, the company missed EBITDA and gross margin forecasts, sending shares down 42.2% to $6.28. America's Car-Mart performed weakest, with revenues of $285.3 million falling 12% year-on-year and missing estimates by 13.4%. The company also significantly missed EBITDA projections.

PR Newswire
Mar 19th, 2026
Camping World faces securities fraud lawsuit after 24% stock drop over inventory mismanagement

Camping World Holdings faces a securities fraud lawsuit after its stock dropped 24% on 29 October 2025. The class action, filed in the US District Court for the District of Illinois, alleges the recreational vehicle seller misrepresented its inventory management and retail demand expectations. The complaint claims that whilst Camping World stated it could "surgically manage" inventory using data analytics, it actually overstated demand levels. On 28 October 2025, the company reported a 7% decline in new vehicle revenue and an 8.6% decrease in average selling prices for Q3 2025. A second stock drop of 16.5% occurred on 25 February 2026 after Camping World announced stricter inventory management measures and suspended its quarterly dividend. Investors have until 11 May 2026 to seek lead plaintiff status.