We want people who are passionate about staying on top of the latest IT trends and have an excellent knack supporting internal employees.

You will play an integral role in helping DigitalOcean’s global growth! This role will be responsible for the ordering, intake, shipping, and ownership tracking of physical IT assets and software. In addition, you will participate in critical projects to help support the growth and success of DigitalOcean. This role is an exciting entry opportunity to work at a high-growth, fast-paced cloud infrastructure startup where you can wear multiple hats and directly see the impact you are making daily.

What You’ll Be Doing:

• Ensuring all of our new hires start their first day with the required computer and accessories 
• You will be responsible for maintaining and iterating on our Global IT Lifecycle Management processes, including the planning, ordering, receiving, shipping, and decommissioning of all physical IT assets
• Maintaining our global hardware inventory levels and ensuring all inventory tracking tools are up to date
• Evaluate and deploy a single source of truth inventory management solution
• Building workflows for validating international shipping requirements and generating the appropriate documents
• Owning our IT hardware & software vendor relationships and staying up to date on inventory levels, transit times, and substituting hardware when necessary
• Utilizing our device management tools (JAMF & VMware Workspace One UEM) to verify the status of deployed equipment
• Erase and redeploy systems as they are returned
• Maintain a pool of loaner equipment that is ready to ship 

What We’ll Expect From You:

• A strong customer-first mindset
• Willingness to learn and continuously improve your skills
• Basic understanding of both Mac OS and Windows operating systems
• Ability to work in various office IT environments with minimum supervision and managing your time carefully
• A pleasant demeanor and the ability to communicate in user-friendly language
• Ability to lift, carry, and move all components of network equipment, peripherals, and other ancillary equipment - Lift a minimum of 50Lbs

Why You’ll Like Working for DigitalOcean:

• We reward our employees. The salary range for this position is based on relevant years of experience and skills. The range is $58,000-$85,000. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, unlimited vacation, retirement benefits, a generous parental leave program, and additional resources to support employees’ overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.