Full-Time
Key Account Manager / Senior Key Account Manager
Posted on 3/13/2025
Paytm Labs
51-200 employees
Develops AI-driven financial products and solutions
No salary listed
Mid, Senior
Chennai, Tamil Nadu, India
- Self-starters who can take ownership without handholding
- Comfortable navigating ambiguity
- Good sales and negotiation skills
- Interest in financial products and markets
- Understanding of local geography
- Fintech experience or same field experience candidates to be prioritized
- Honesty and trustworthiness are the most important virtues
- Engaging with premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants
- Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products
- Ensuring product penetration along with revenue growth
- Enabling the new business line and promoting the brand in the marketplace
- Track and attend to merchant's grievances and ensure it's resolved on time
- Plan and execution of day-to-day activities along with the team and review team’s deliverables
- Gathering consistent feedback from the market for existing offerings and insights into the competition
- Deployment of products and articulation of benefits & best practices at client locations
- Ensuring customer satisfaction leading to higher sales conversions and retention
- Fintech experience or same field experience candidates to be prioritized
Paytm Labs focuses on research and development in the fintech sector, utilizing big data, artificial intelligence, and machine learning to create financial products for a diverse clientele. Their main product, the Paytm Canada app, allows users to earn rewards for paying bills, making financial management easier and more beneficial for Canadians. By analyzing large datasets, Paytm Labs tailors its offerings to meet user needs, providing personalized financial solutions that enhance user satisfaction. Unlike many competitors, Paytm Labs emphasizes an innovative work culture and a commitment to diversity, fostering an environment where employees can contribute ideas and grow in their careers. The company's goal is to simplify financial transactions and improve the overall financial experience for users, while also expanding its market reach through strategic partnerships and ventures.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Toronto, Canada
Founded
2014
Simplify's Take
What believers are saying
- Increased adoption of AI-driven solutions enhances user satisfaction and retention.
- Open banking in Canada offers opportunities for seamless product integration.
- Canadian government support for fintech innovation provides financial benefits and R&D encouragement.
What critics are saying
- Increased competition from Canadian fintech companies like Wealthsimple and Koho.
- Potential regulatory challenges in Canada for digital payment platforms.
- Rapid technological changes in AI require continuous R&D investment, straining resources.
What makes Paytm Labs unique
- Paytm Labs launched the first Canadian app rewarding users for bill payments in 2017.
- The company leverages big data, AI, and machine learning for personalized financial solutions.
- Paytm Labs' joint venture, PayPay, expanded their market reach with over 30 million customers.
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Benefits
Health & Wellbeing - Your group health benefits are 100% funded by us, and start on your first day.
Travel the World - Even though we are currently working remotely, usually our employees make frequent international business-related trips while working on exciting projects.
Continuous Learning - We're passionate about learning and strive to constantly improve and innovate. We learn from others, our challenges & our successes.
Connection - In this virtual world, we stay connected through events like game nights, movie nights, arts & crafts sessions (like Origami), meditation sessions, and much more.
Autonomy & Flexibility - You get to define how you want to make an impact. We truly believe that great things happen when people are given the trust and freedom to create their own path.
Beautiful Office - Whenever we return back to the office, you’ll get to check out our awesome workspace, complete with pool and ping pong tables, a snack-filled kitchen, and tons of cozy work spaces.
Company News
Paytm has introduced Paytm Intelligence (Pi), a dedicated unit within its subsidiary, Paytm Labs, in Canada.
CPPIB along with BlackRock were the anchor investors in Paytm’s initial public offering (IPO).
It was in 2017 that Paytm launched its consumer-centric mobile application that allowed Canadians to pay bills and set scheduled payments among other features.
In 2017, Paytm launched a bill payments app in Canada and a year later entered Japan with a mobile wallet.
Paytm has raised Rs 8,235 crore from anchor investors as part of its initial public offering of Rs 18,300 crore.