Full-Time

Account Manager

Confirmed live in the last 24 hours

Tenstreet

Tenstreet

201-500 employees

Connects drivers and carriers in transportation

Automotive & Transportation
Enterprise Software

Junior, Mid

Tulsa, OK, USA

Category
Customer Success Management
Sales & Account Management
Requirements
  • You’re a highly motivated, self-starter, able to effectively work cross-functionally between various teams.
  • You’re passionate about learning, do so quickly, and enjoy solving problems.
  • You have a tenacious focus on making every client as successful as possible and gain energy from making clients happy.
  • You very quickly get to the heart of the matter when discussing issues important with clients.
  • You have a natural ability to handle a lot of complexity, understand what next steps are needed, then take action.
  • You are organized and not intimidated by (sometimes lengthy) to-do lists.
  • You teach yourself new things on a computer daily.
  • You’re a strong communicator and easily build rapport over the phone.
  • You accept feedback from coworkers about working or personal style.
  • You deal positively with obstacles and failures in pursuit of challenging goals.
  • You’re known for getting stuff done as an individual, but also thrive with a team.
Responsibilities
  • Serving as an expert on all operational aspects of all Tenstreet programs and software solutions.
  • Handling all phases of new product implementation and training for assigned clients.
  • Providing top level application support: Responding to & resolving client requests and questions via phone and email while delivering a high level of customer satisfaction.
  • Being the main interface with the client and working closely with other Tenstreet teams to implement strategic projects.
  • Focusing on client relationship and retention to ensure that each client is as successful as possible in using our product.
  • Working with Advisory team members to identify additional products and services that would add value for your clients.

Tenstreet connects drivers and carriers in the transportation industry through a mobile-first application that complies with Department of Transportation (DOT) regulations. The platform simplifies the hiring and onboarding process for truck drivers by pre-filling 80% of the required information, which leads to more complete applications and increased hires for clients. It serves trucking companies, logistics firms, and other businesses needing DOT-compliant drivers. Tenstreet differentiates itself by offering personalized training and ongoing education to help clients effectively use the platform, which streamlines recruitment, onboarding, and compliance processes. The company generates revenue through subscription fees and service charges for its software solutions, which include features that promote a paperless operation and efficient safety management. The goal of Tenstreet is to enhance the efficiency of hiring and managing drivers while ensuring compliance with DOT regulations.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Tulsa, Oklahoma

Founded

2006

Growth & Insights
Headcount

6 month growth

6%

1 year growth

6%

2 year growth

6%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnerships with companies like Atlas Van Lines reduce onboarding time from 88 to 15 days.
  • The new rewards program supports driver retention through the widely-used Driver Pulse app.
  • Acquisitions like Vnomics enhance fuel efficiency, benefiting both drivers and carriers.

What critics are saying

  • Increased competition in driver recruitment software could erode Tenstreet's market share.
  • Economic downturns may reduce hiring, impacting Tenstreet's subscription revenue.
  • Rapid tech advancements require constant updates, straining resources and service quality.

What makes Tenstreet unique

  • Tenstreet's platform pre-fills 80% of application data, boosting completion rates.
  • The Driver Pulse app is used by 4 out of 5 drivers, enhancing engagement.
  • Tenstreet's IntelliApp allows quick job applications via smartphone, improving recruitment speed.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Hybrid Work Options