Full-Time

Administrative Assistant

Sales

Tom James Company

Tom James Company

1,001-5,000 employees

Custom clothing with digital wardrobe services

Compensation Overview

$20/hr

Charlotte, NC, USA

In Person

On-site in Charlotte, North Carolina; regular attendance required.

Category
Administrative & Executive Assistance (1)
Required Skills
Sales
Inventory Management
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets

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Requirements
  • Confident, independent worker
  • Strong communication skills (verbal, written, listening)
  • Excellent organizational skills
  • Outstanding time management skills
  • Professional customer service skills
  • Social media savvy (especially on LinkedIn and Instagram)
  • Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
  • Possesses basic accounting skills (such as balancing accounts)
  • Able to bend and lift 30 pounds
  • Valid Driver’s License required (Exception: larger metropolitan areas)
  • Regular onsite attendance required
Responsibilities
  • Preparing for daily client visits
  • Prepping clothing to be delivered
  • Locating necessary client information (A/R balances, sales sheet)
  • Updating sales materials regarding fabrics/options
  • Coordinating and maintaining all client orders/files
  • Communicating with clients: Setting up appointments; Providing status of orders; Scheduling deliveries; Sending reminders
  • Supporting the sales efforts of the sales professional by: Communicating regularly with the sales professional and other members of the store team; Meeting with the sales professional to set goals; Managing daily calendar; Organizing inventory; Pursuing efficiencies for processes and communication; Picking up and delivering client items as needed
  • Prospecting new clients using internet and social media applications
  • Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
  • Entering referrals into proprietary system
  • Sending introductory and promotional messages
  • Creating call lists/hot lists
  • Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
  • Maintaining a professional image to interface with corporate clients
Desired Qualifications
  • Two years office-related experience is preferred
  • Experience with a sales-oriented environment is a plus

Tom James Company specializes in providing custom clothing through a vertically integrated service model, using a digital approach to offer tailored wardrobe services. This firm stands out in the fashion industry by supplying personalization at scale, leveraging advanced technologies to meet individual client needs efficiently. Such a commitment to tailored services not only fosters a culture of innovation but also positions them as leaders in custom clothing sector, making it an exceptional workplace for those passionate about fashion and technology.

Company Size

1,001-5,000

Company Stage

Pre-seed

Total Funding

$2.4M

Headquarters

Franklin, Tennessee

Founded

1966

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