Full-Time

Application Coordinator

Confirmed live in the last 24 hours

Nordic

Nordic

Consulting
Healthcare

Mid, Senior

Remote in USA

Category
IT Project Management
IT Support
IT & Security
Required Skills
Data Analysis
Requirements
  • Bachelor’s Degree and 5 years of experience or 8 years of related experience
  • Epic ASAP Certification (preferred)
  • 2 or more years of healthcare software implementation
  • Ability to absorb complex technical concepts and communicate them to a non-technical audience
  • Coordinate day-to-day activities of team members
  • Ability to delegate effectively
  • Outstanding prioritization, follow-up, and communication skills required
  • Ability to research, organize, analyze, and synthesize data to support effective decision-making
  • Effectively navigates shifting priorities, demands, and timelines in a fluid environment
  • Experience in managing projects and leading meetings
  • Excellent at providing and receiving feedback regarding job performance
  • Willingness to travel
  • Experience with implementing clinical information systems and/or large-scale and complex standardization and implementation of an ERP is highly desirable.
Responsibilities
  • Knowledgeable of all aspects of the operational areas that they are representing
  • Assessing implementation strategies and the impact those strategies will have on workflows and operations
  • Resolve end-user-reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end-user service requests via technical build, configuration, and testing.
  • Use expertise to create critical, technical documentation of service requests.
  • Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
  • Perform maintenance tasks (error queues, reviews, etc.) and participate in the development, execution, and sign-off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Identify potential system enhancement needs and introduce best practice options for future state workflows and processes.
  • Maintain regular communication with and collaborate with client support representatives, the client's business community, and end users to ensure the system meets the client's business needs.
  • Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
  • Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.

Company Stage

Acquired

Total Funding

N/A

Headquarters

N/A

Founded

2010

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for real-time analytics boosts Nordic's partnership with CHA.
  • Cloud Innovation Lab positions Nordic to capitalize on healthcare's shift to cloud solutions.
  • Federal healthcare contracts offer growth opportunities with James Crawford's leadership.

What critics are saying

  • Leadership transition to Don Hodgson may lead to strategic shifts or instability.
  • Integrating CHA's platform with existing EHR systems could face implementation challenges.
  • Dependence on cloud providers like Microsoft Azure and AWS poses service term risks.

What makes Nordic unique

  • Nordic's partnership with CHA enhances real-time analytics at the point-of-care.
  • The Cloud Innovation Lab accelerates healthcare digital transformation with Microsoft Azure and AWS.
  • Nordic's ERP expertise is strengthened by its partnership with Workday for integrated solutions.

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