Full-Time

Application Coordinator

Asap

Confirmed live in the last 24 hours

Nordic

Nordic

Consulting
Healthcare

Senior

Remote in USA

Category
Healthcare Administration & Support
Medical, Clinical & Veterinary
Required Skills
Data Analysis
Requirements
  • Bachelor’s Degree and 5 years of experience or 8 years of related experience
  • Epic ASAP Certification (preferred)
  • 2 or more years of healthcare software implementation
  • Ability to absorb complex technical concepts and communicate them to a non-technical audience.
  • Coordinate day-to-day activities of team members.
  • Ability to delegate effectively.
  • Outstanding prioritization, follow-up, and communication skills required.
  • Ability to research, organize, analyze, and synthesize data to support effective decision-making.
  • Effectively navigates shifting priorities, demands, and timelines in a fluid environment.
  • Experience in managing projects and leading meetings.
  • Excellent at providing and receiving feedback regarding job performance.
  • Willingness to travel.
  • Experience with implementing clinical information systems and/or large-scale and complex standardization and implementation of an ERP is highly desirable.
Responsibilities
  • Knowledgeable of all aspects of the operational areas that they are representing
  • Assessing implementation strategies and the impact those strategies will have on workflows and operations
  • Resolve end-user-reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end-user service requests via technical build, configuration, and testing.
  • Use expertise to create critical, technical documentation of service requests.
  • Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
  • Perform maintenance tasks (error queues, reviews, etc.) and participate in the development, execution, and sign-off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Identify potential system enhancement needs and introduce best practice options for future state workflows and processes.
  • Maintain regular communication with and collaborate with client support representatives, the client's business community, and end users to ensure the system meets the client's business needs.
  • Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
  • Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.

Company Stage

Acquired

Total Funding

N/A

Headquarters

N/A

Founded

2010

Simplify Jobs

Simplify's Take

What believers are saying

  • Nordic's global expansion and leadership changes, such as the appointment of Don Hodgson as CEO, signal a strong growth trajectory and potential for career advancement.
  • The Cloud Innovation Lab offers employees the opportunity to work on cutting-edge cloud solutions, enhancing their skills and expertise in digital health transformation.
  • Nordic's collaboration with CHA and other tech giants provides employees with exposure to innovative projects that can significantly impact healthcare delivery.

What critics are saying

  • The retirement of CEO Jim Costanzo and subsequent leadership transition could lead to strategic shifts that may affect company stability.
  • Nordic's rapid expansion and diversification into new markets and services may stretch resources thin, potentially impacting service quality.

What makes Nordic unique

  • Nordic Consulting's partnership with Clinical Healthcare Analytics positions it as a leader in integrating real-time decision intelligence into clinical workflows, setting it apart from traditional health IT consultancies.
  • The launch of the Cloud Innovation Lab in collaboration with Microsoft Azure and AWS highlights Nordic's commitment to accelerating digital transformation in healthcare, a unique offering in the consulting space.
  • Nordic's strategic partnerships with companies like Workday and its expansion into federal contracting demonstrate its versatility and ability to adapt to diverse client needs.

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