Full-Time

Commercial Insurance Advisor

Posted on 9/16/2025

HUB

HUB

10,001+ employees

Global insurance brokerage with risk management

Compensation Overview

$48k - $55k/yr

+ Bonus + Commission

Abbotsford, BC, Canada

In Person

Category
Sales & Account Management
Required Skills
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets
Requirements
  • Level 2 General Insurance License
  • Minimum of two years of insurance industry experience
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Strong customer service focus with the ability to deliver positive client experiences
  • Demonstrated ability to communicate (written and verbal), present and influence credibly and effectively at all levels of the organization
  • Self-motivated with a strong sense of urgency
  • Pro-active and a self-starter with keen attention to detail
  • Works well in a fast-paced, client-focused environment
Responsibilities
  • Assist producer and marketer with all aspects of servicing commercial accounts
  • Meet existing clients’ needs and process documentation (Certificates of Insurance, Cover Notes, Renewals, Proposals, Endorsements, In-House Policies, Invoicing, Finance Contracts, Customer Correspondence)
  • Review and ensure accuracy of policy documentation from insurers before forwarding to the client
  • Contact clients for renewal information
  • Take client calls and answer questions regarding coverages, accept and process online quotes
  • Negotiate with insurers on coverage and price to best meet the needs of the client in conjunction with the producer
  • Update client information as changes occur
  • Answer account related questions/requests from clients, lawyers, and banks
  • Provide policy and coverage information to clients upon request or inquiry
  • Will be assigned some minimal, but regular duties to help support the floater position
Desired Qualifications
  • Industry designation an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma – BCIT)
  • Motivated to help support a diverse team and contribute in a team environment

HUB International is a global insurance brokerage that offers property and casualty, life and health, employee benefits, investment, and risk management services through a network of local offices across North America. It works by matching clients with brokers and risk advisors who tailor insurance and financial solutions, earning commissions and fees from brokerage and advisory services. HUB differentiates itself with its large, decentralized network that combines local market knowledge with global resources and a growth-by-acquisition model to expand geographic reach and expertise. Its goal is to help individuals and businesses manage risk, protect assets, and achieve financial stability by providing integrated insurance and risk management solutions.

Company Size

10,001+

Company Stage

Growth Equity (Non-Venture Capital)

Total Funding

$8.5B

Headquarters

Chicago, Illinois

Founded

1998

Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2025 minority investment prompts Sue Lee as SVP Investor Relations.
  • Hires Ellen Sue Bernards from Lockton as alternative risk solutions leader.
  • Acquires Veripax Wealth on June 9, 2025, boosting retirement services.

What critics are saying

  • Decentralized integration fails post-800 acquisitions, causing client attrition.
  • Lockton recruits HUB's alternative risk leaders within 6-12 months.
  • DOL 2026 fiduciary rule slashes commission revenues in 6-12 months.

What makes HUB unique

  • Decentralized model integrates 800+ acquisitions since 2018 for local expertise.
  • Acquires niche firms like Veripax and Fenner & Esler to expand specialties.
  • Launches targeted products like HUB Livestock Insurance in Canada.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Paid Vacation

Flexible Work Hours

Professional Development Budget

Conference Attendance Budget

Unlimited Paid Time Off

Mental Health Support

Wellness Program

Phone/Internet Stipend

Home Office Stipend

Company News

Captive Review
Mar 9th, 2026
Hayes promoted to EB VP at HUB

Hayes promoted to EB VP at HUB. Gretchen Hayes promoted to new position at HUB International after eight years with the company as a benefits consultant Gretchen Hayes has been promoted to the role of vice president of employee benefits at HUB International. Hayes has spent the last eight years at HUB as a benefits consultant. Employee benefits is experiencing an uptick in interest among captives currently, and Hayes' promotion follows the recent hire of Ellen Sue Bernards as its new alternative risk solutions practice leader. Hayes' new role sees her partner with employers to take a strategic approach to benefits, using data, funding strategy, and workforce insights to design programmes that support both organisational goals and employee wellbeing.

PlanAdviser
Feb 13th, 2026
Retirement Industry Deals & People Moves - 2/13/2026

Retirement industry deals & people moves - 2/13/2026. Citi hires heads of multi-asset-class solutions, portfolio construction; Hub International appoints vice president, private client risk adviser; and more. Reported by Citi Wealth hires heads of multi-asset-class solutions, portfolio construction. Citi Global Wealth Investments, a division of Citigroup Inc., hired Matt Hoehn as head of multi-asset-class solutions and Olaolu Aganga as head of portfolio construction. Previously, one person headed both multi-asset-class solutions and discretionary alternatives, a firm spokesperson confirmed to PLANADVISER. Victor Leong recently held the MACS role, according to a March 2025 filing from Citi. Christopher DiStaulo, who was a director and portfolio manager within Citi's private alternatives business, now serves as the head of discretionary alternative solutions. Hoehn previously served as a managing director at Blackstone. He joined Citi Wealth on February 2 and reports to Kerry White, head of Citi Investment Management, according to an internal memo obtained by PLANADVISER. Aganga, who started her career at Citi in 2003 in the markets business, rejoined the firm from Mercer, where she had served as the U.S. CIO since 2023, according to another internal memo. Before Mercer, Aganga served as an adviser and product specialist in Goldman Sachs' liquid alternatives and public markets business, then as a managing director at BlackRock from 2018 until 2023. Hub International appoints vice president, private client risk adviser. Hub International Ltd. appointed Brandon Hetrick as vice president and private client risk adviser, based in Newport Beach, California. Hetrick brings 25 years of experience in insurance to his new role. Prior to joining Hub, he spent more than a decade with insurance brokerage firm Assured Partners, which is now part of Gallagher. Earlier in his career, Hetrick developed expertise in personal insurance and family protection planning. "Newport is an important strategic market for us, and California's evolving insurance dynamics and complex regulatory environment require specialized expertise," said Katherine Frattarola, executive vice president and head of Hub private client, in a statement. "Brandon's depth of experience will be instrumental in helping our clients protect their assets, improve their resiliency and secure their financial futures." Mercer Advisors names head of investment platform operations. Mercer Global Advisors Inc. appointed Lindsay O'Toole as senior vice president of investment platform operations. O'Toole is tasked with working closely with Mercer Advisors' investment committee and CIO Don Calcagni to evolve the firm's investment platform. Before joining Mercer Advisors, O'Toole spent more than 17 years at LPL Financial, where she most recently served as senior vice president of trading. Prior to LPL, O'Toole worked in trading operations at Merrill Lynch. Vanguard announces 2 to join board of directors. The Vanguard Group Inc. announced that David Hunt and Ken Jacobs were elected to its board of directors and to the board of trustees for each of Vanguard's funds, effective February 24. Hunt brings more than 35 years of experience in financial services and strategy consulting. He most recently served as president and CEO of PGIM, where he led the firm's global investment management business for 13 years. His expertise lies in organizational leadership, multi-asset investment and regulatory engagement. Jacobs has nearly four decades of experience in global financial services, specializing in corporate strategy, international market development, risk and regulatory matters, and technology-driven business transformation. He currently serves as senior adviser and senior chairman to the board of Lazard Inc., having previously served as the firm's chairman and CEO for 14 years. Voya promotes Josh Fleming to director of retirement sales team. Voya Financial Inc. announced this week that on January 1, it promoted Josh Fleming to sales director for the company's retirement sales team from his previous position as an internal wholesaler. Fleming reports to Chris Ekstrom, the firm's vice president of emerging market sales. Based in Charleston, South Carolina, Fleming now covers emerging market sales in South Carolina and southern Georgia, with a focus on employers with up to $50 million in plan assets. He is responsible for driving sales of Voya's 401(k), 403(b), health savings account, nonqualified plan and employee stock ownership plan offerings.

PR Newswire
Feb 4th, 2026
Hub International appoints Sue Lee as SVP of investor relations to strengthen capital structure

Hub International, a global insurance brokerage and financial services firm, has appointed Sue Lee as senior vice president of investor relations. In this newly created role, Lee will serve as primary liaison between HUB's executive leadership and the investment community, reporting to chief financial officer Joe Hyde. The appointment follows HUB's Q2 2025 minority investment and valuation milestone. Lee will lead development and execution of investor relations programmes, including earnings communications and stakeholder engagement initiatives. Lee brings extensive experience from senior investor relations positions at global insurance and financial services brokerages. She previously worked as an equity research associate at Barclays and investment banking analyst at BMO Capital Markets. Lee holds a degree from New York University's Stern School of Business and is based in New York.

Captive Insurance Times
Jan 21st, 2026
Bernards joins HUB International

Bernards joins HUB International. Image: Ellen Sue Bernards_HUB International Ellen Sue bernards joins HUB International as executive vice president and alternative risk solutions practice leader. Based in kansas city, bernards is responsible for driving strategic vision within the firm's alternative risk solutions practice. Bernards joins the global insurance broker from lockton, where she spent 11 years. Most recently, she served as senior vice president and managing director of alternative risk solutions. During her tenure at lockton, she held several senior roles within the alternative risk space, including vice president and assistant vice president. Prior to her 11-year stint at lockton, bernards served as a controller for outsource, LLC and as an assistant controller for the jewish federation of greater los angeles. Her earlier career includes accounting roles at bernards and singerlewak, LLP. commenting on her appointment via social media, bernards says: "I am excited to share that i'm starting a new position as executive vice president - alternative risk solutions practice leader at HUB International! ready for the strategic vision ahead." HUB International is a global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services.

Insurance Journal
Sep 24th, 2025
Markets/Coverages: Hub International Launches HUB Livestock Insurance in Canada

Hub International Ltd., the Chicago-based insurance broker, announced the launch of HUB Livestock Insurance in Canada, a scalable product with multiple specialized sub-programs, including equine, poultry and egg, dairy and cattle offerings, with others in development.

INACTIVE