Operations Manager

Operations Manager

Your leadership, operational discipline, and ability to drive results make you a great fit for ourOperationsManager position. Join our dynamic team today and find a rewarding career with a company that values you and all you bring to the table.

About Your Role:

As anOperationsManager at one of Dollar Tree’s Distribution Centers,you’llpartner with other leaders to oversee safe, clean, and efficient receiving, order filling, and shipping operations in a high-volume, multi-shift environment.You’llensure work is performed according to SOPs while meeting productivity and quality goals and reinforcing Dollar Tree’s culture of safety, sanitation, and customer service. Your day-to-day job duties include, but are not limited to, the following:

Distribution Center Operations:

• Coordinate and manage the filling of store orders, order selection, trailer loading, and related documentation

• Monitor loads to ensure merchandise is loaded according to quality and stability standards

• Coordinate and manage the flow of order selection functions from primary pick locations through outbound trailer close

• Assistin coordinating replenishment cycles to ensuretimelyrestocking of primary pick locations

• Establish andmonitordaily selecting and loading schedules to ensure adherence and proper resourceutilization

Inbound Operations:

• Manage and coordinate the receipt, unloading, and checking of merchandise

• Monitor inbound loads to ensure unloading priorities are followed

• Coordinate the flow of reserve inventory from receiving docks to reserve locations

• Monitor reserve areas to ensure orderly andaccuratestorage of merchandise

• Establish andmonitordaily receiving schedules to meet operational priorities and cost controls

Performance, Safety & Quality:

• Monitor and manage key productivity indicators including safety, financial, productivity, service, and people metrics

• Ensure accuracy, housekeeping, damage reduction, and safety through enforcement of company standards

• Foster a culture of safety, sanitation, integrity, and customer service

Leadership & Administration:

• Manage the development, implementation, and administration of operational policies, programs, and systems across all shifts

• Establish methods and procedures for departmental work activities and resolve operational issues

• Partner with Human Resources on hiring, training, mentoring, evaluating, and developing associates

• Carry out coaching, counseling, disciplinary actions, and employment recommendations as appropriate

• Share information andanticipatecommunication needs of distribution center associates

• Prepare operational statistics and reports for assigned functional areas

Judgment & Continuous Improvement:

• Perform work with minimal direction, exercising independent judgment and decision-making

• Evaluate current processes, methods, and SOPs and recommend continuous improvement initiatives

Your Required Skills and Experience:

• High school diploma or equivalent required

• Minimum of five (5) years of distribution center management or operations experience, or equivalent

• Good working knowledge of distribution center practices and procedures

• Strong leadership, administrative, organizational, managerial, and communication skills

• Strong analytical skills with the ability to interpret data and implement solutions

• Ability to make independent decisions, solve problems, and accept accountability

• Proficiencyin Microsoft Office applications (Word, Excel, PowerPoint, Access)

• Working knowledge of Warehouse Management Systems (WMS), such as AS400

• Flexibility to work various shifts based on business needs

Preferred Requirements:

• Bachelor’s degree in business administration,logistics, or a related field

Our success is a team effort —

whenwe reach our goals,you’llbe eligible for a yearly bonus!

Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: 

• Employee Assistance Program 

• Retirement planswith matching contribution

• Employee Stock Purchase Program

• Educational Assistance 

• Access toPerkSpot, an employee discount platform for goods and services

• And much more! 

WhoWe Are:

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value–it’swhat our business is built on. Our associates playan important rolein this commitment by embracing change and showing up for their teams and their communities.