Assistant Restaurant & Bar Manager

About us

Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. At Crowne Plaza Melbourne, you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and electric culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne Plaza Melbourne is ideally located on the Yarra River, only steps away from the restaurants and bars of the South Wharf precinct, CBD shopping, and South Melbourne with its popular cafés and markets.

What’s the job?

We’re looking for a passionate and driven Assistant Restaurant & Bar Manager to lead from the front and elevate the guest experience across our dynamic food and beverage outlets. From supporting daily operations to mentoring team members and driving service excellence, you’ll play a key role in shaping the energy, quality, and heart of our restaurant and bar.

Your day to day

• Lead with Purpose: Support the Restaurant & Bar Manager in daily operations and empower the team to deliver engaging, high-quality service that reflects the unique personality of Crowne Plaza.
• Elevate Guest Experience: Drive a warm and professional dining environment by leading from the floor—ensuring every guest feels recognised, valued, and delighted.
• Train and Develop: Inspire your team through coaching, development, and feedback—fostering a positive and inclusive service culture.
• Operational Excellence: Oversee venue readiness, compliance, inventory, and financial performance across buffet, à la carte, and bar service.
• Collaborate Cross-Functionally: Work closely with kitchen, events, and hotel leadership to ensure seamless service across all outlets.
• Problem-Solve with Confidence: Handle guest feedback and unexpected challenges with calm professionalism and a solutions mindset.

What we need from you

• Proven leadership experience in a high-volume restaurant or bar environment.
• Hands-on management style with the ability to inspire and energise a diverse team.
• Excellent guest engagement and conflict resolution skills, with a strong eye for detail.
• A natural host who thrives in a fast-paced environment while keeping service standards high.
• Strong knowledge of cocktails, wine, and food pairing.
• Experience managing rosters, payroll, and inventory is a plus.
• Valid VIC RSA certification is essential.
• Flexibility to work a rotating roster, including evenings, weekends, and public holidays.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.