Director of Solutions Engineering US/LATAM

Success in the Role: Performance Outcomes for the First 6-12 Months:

• Lead and Mentor: Guide and inspire the North America and LATAM Solution Engineering teams. Develop a high-performing, cohesive team that embodies Actian’s culture of innovation, collaboration, and customer focus.
• Collaborate with Sales Leadership: Partner with North America and LATAM Sales Directors to co-develop and implement strategic plans aligned with Actian’s broader go-to-market strategy. Ensure technical solutions are tightly integrated with business objectives.
• Communicate Product Value: Deeply understand the Data Integration, Data Warehousing, and Data Analytics landscape to effectively articulate the unique value propositions of Actian’s product portfolio. Distinguish Actian’s offerings in a competitive market through both business and technical lenses.
• Foster Team Development: Build a robust and diverse Solution Engineering team through active coaching, regular one-on-ones, skip-level meetings, and team-building activities. Identify skill gaps and implement targeted upskilling and training programs.
• Drive Cross-Functional Success: Engage proactively with peers in Sales, Customer Success, Product Management, Technical Marketing, and Professional Services to align efforts and achieve shared goals. Champion the needs of the customer in internal discussions to drive product enhancements and customer satisfaction.

Key Responsibilities:

• Strategic Leadership: Serve as the trusted leader for the North America and LATAM Solution Engineering teams. Cultivate an environment where individual engineers and managers thrive. Utilize your market knowledge to prioritize the development of critical skills and address any gaps through comprehensive training.
• Customer-Centric Engagement: Act as a key point of contact for major customers, understanding their specific needs and demonstrating how Actian solutions can drive business success. Build trust through expert guidance on data modernization and cloud transformation journey.
• Cross-Functional Collaboration: Work closely with Product Management, Technical Marketing, and Engineering teams during the development, launch, and ongoing refinement of Actian products. Serve as a key advocate for customers and field engineers in product strategy discussions.
• Talent Development: Focus on growing and mentoring the Solution Engineering team. Promote a culture of continuous learning, professional growth, and mutual support.
• Performance Management: Define clear success metrics for the team and regularly assess progress toward goals. Use data-driven insights to measure impact and identify areas for improvement. Encourage a culture of accountability and excellence.

Leadership and Team Culture

• As the Director of Solution Engineering, you will report to the Global VP of Solutions Engineering at Actian. The team culture is built on a foundation of teamwork, proactive ownership, and a commitment to delivering positive customer outcomes. We pride ourselves on growing and succeeding as a team, sharing both successes and challenges. Our focus is on building a supportive and innovative environment where everyone is encouraged to be their best.

Benefits:

• Medical Coverage, Retirement, and Parental Leave Plans: Options for all family types
• Generous Time Off Programs: Encouraging work-life balance and personal well-being
• Volunteer Opportunities: 24 hours of paid time to volunteer in your community annually
• Professional Development: Financial contributions to your ongoing development through conference participation, training, and course work
• Wellness Programs: Access to online fitness and well-being classes