Senior Manager Legal Operations Technology & Data Reporting

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Legal Operations Senior Manager for Technology and Data Analytics will lead the development and execution of Truist Legal Department’s technology and data analytics and reporting strategy. This role will manage the selection, implementation, integration, and ongoing management of legal technology solutions, and coordinate with Enterprise Technology to ensure compatibility and security of legal technology systems. The role will monitor emerging technology solutions, including the evolution of legal AI applications and advise on potential use cases for the Legal Department. The role will build a knowledge management system that streamlines knowledge sharing among legal professionals. The position will also manage the Data Analytics Team and develop industry-standard data analytics and reporting to support the Legal Department. The ideal candidate will have a background in legal operations, excellent organizational skills, and the ability to build and lead high-performing teams.

**Office centric role 4 days in office - position is not remote.**
***For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

1.    Lead a team of highly qualified professionals to deliver best-in-class services and processes to the Legal Department in the areas of legal technology and data reporting and analytics. 
2.    Serve as a strategy leader for technology applications for the Legal Department and serve as a subject matter expert on emerging technologies in the Legal industry with a particular focus on use cases and issues related to Artificial Intelligence.
3.    Build a knowledge management platform that connects functions, people, and information across the Legal Department.
4.    Manage the Legal Department’s Data, Reporting, and Analytics team, developing high quality legal expense and matter reporting, dashboards, and data analytics relevant to the Legal Department.
5.    Identify opportunities for cost savings and efficiency improvements within the Legal Department through technology solutions. 
6.    Develop and implement programs and provide support for key initiatives using technology to improve the efficiency and effectiveness of the Legal Department. 
7.    Collaborate with other Truist teams in areas such as Risk, Compliance, Policy, Change Management and Finance on technology initiatives. 
8.    Serve as the primary point of contact with Enterprise Technology team.
9.    Provide effective oversight and direction to the team  and manage key projects. 
10.    Lead and mentor a team of legal operations professionals, fostering a culture of continuous improvement and professional development. 

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    Bachelor’s degree or higher in Technology, Business Administration, or a related fields
2.    5+ years of experience in legal operations or working in corporate or law firm management role in the areas of technology and/or data analytics
3.    Deep understanding existing and emerging technologies in the legal industry with a particular focus on Artificial Intelligence
4.    Proven experience utilizing data analytics
5.    Strong background with reporting tools such as Tableau, Power BI, Cognos and other reporting and data analytics applications
6.    Demonstrated ability to successfully lead a team and develop high performing professionals
7.    Strong organizational and project management skills, with the ability to manage multiple tasks and people simultaneously
8.    Excellent communication and interpersonal skills, with the ability to collaborate effectively with senior legal professionals, senior executives, vendors, and other stakeholders
9.    Proficient in understanding legal operations software, processes, and workflows
10.    Ability to interact effectively with people at all organizational levels and build strong relationships with internal stakeholders
11.    Executive presence and ability to serve as the primary Legal Department representative in cross-enterprise initiatives
12.    Proficient in the use of Microsoft Office Suite
13.    Strong analytical and critical thinking skills

Preferred Qualifications:
1.    MBA or JD
2.    Background with Passport and NetDocuments
 

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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