West Creek 2 (12072), United States of America, Richmond, Virginia

Manager, Product Management - Card Data XDS

Do you get excited about building the modernized core technology that powers customer experiences that are simple, beautiful and effective? Do you want to apply your skills to help drive massive customer experience and economic transformation across Capital One’s Card Business? Does the idea of streaming data, delivering critical information to customers in real time, pique your interest? 

The XDS platform is the centralized data producer for the entire Card Acquisitions ecosystem, pulling all of the external data used for decisioning and models in the credit card application process.  It plays an essential role in delivering an industry leading customer experience for the millions of customers applying for Capital One credit cards. We’re striving to build an enterprise wide external data service for all of Capital One.

As a Product Owner you will work with architects, data scientists, service designers, process engineers and developers to translate human insights, dependent platform, app, segment needs, downstream user feedback, and technology capabilities into scalable, resilient, and efficient consumer-centric services.  You will develop end-to-end solutions to help us better serve Card customers.

General areas of responsibilities:

• Partner with world class software engineers to design, deliver, and sustain a new API pattern and functionalities within the Core platform to modernize the publication of essential Core data and reimagine how data is produced for the enterprise

• Identify and enhance real time data delivery opportunities for the millions of customer and transaction update activities that occur daily within the Core API infrastructure

• Lead an aggressive agenda to modernize some of the largest and most critical APIs within the entire Card enterprise while building net new components in support of Core platform’s future destination

• Massively improve API resilience and performance while continuing to proactively improve the cyber posture of the expansive API inventory

• Modernized our data distribution strategy by publishing highly reliable, real time data that is delivered in an ironclad fashion

• Identify and improve 3rd party Supplier data delivery routines while integrating into the long term data delivery strategy

• Partner with adjacent Core Product and Engineering leads to build a new streaming platform b/w the Core platform and it’s 3rd party supplier

• Create a modernized API infrastructure that will yield Millions in operational savings while creating a platform to enable new revenue vectors for the enterprise

• Additionally:

  • You will be involved in shaping and contributing to the overall Card customer experience and enablement of Capital One’s platform ecosystem by seeking and applying insights from dependent platforms, apps, and segments - moving from concepts to prototypes and prototypes to scalable solutions.

  • You will develop hypotheses, build MVPs, and run pilots determining product, feature, and capability fit and value.

  • You will be a part of overall thought leadership around platform development at the intersection of data+design+tech = for the sake of creating meaningful, measurable business and customer value.

  • You will collaborate with an extended team beyond the card platform organization

We want you if you are: 

• Intellectually Curious. You ask why, you explore, you’re not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer.You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.

• Do-er.You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.

• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

• Learner.You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.

• Team Player.You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. 

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 3 years of product management experience or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering  

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or Engineering

• MBA or Master’s degree

• 2+ years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Illinois (Hybrid On-site): $152,300 - $173,800 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).