IT Specialist

Company Overview

Biocore is a team of world class engineers and scientists providing testing, analysis, and consulting services to companies across the globe. Biocore leverages its unique expertise and experience, as well as cutting-edge physical and cloud computing technologies, to improve safety and enhance the performance of athletes and sports organizations.

Biocore’s mission is to provide the highest level of research, engineering and analytics expertise to clients dedicated to improvement of sports by maximizing performance and minimizing injury through a multidisciplinary group with backgrounds in engineering, biomechanics, data science, athlete performance, footwear design and construction, playing surface, and statistical and epidemiological analyses.   

Position Details

Biocore is seeking a hands-on, solutions-driven IT Specialist to support and scale our growing technology infrastructure. This role is ideal for someone who thrives in a dynamic environment, enjoys working across platforms, and is passionate about integrating innovative technologies to drive operational excellence.

The IT Specialist will provide the underlying information technology support to enable the company to successfully conduct day-to-day operations and to expand capabilities through integration of innovative technologies. This position reports to the Business Operations Manager.

Employment Type

• Full-time, exempt employee
• In person at offices in Charlottesville, VA

Position Requirements

• Education
  • Bachelor’s degree in Information Technology (IT), Information Systems (IS), or related field
• Extensive understanding of Mac OS and Windows OS
• Proficient in Microsoft core technologies including Windows Server, Active Directory, IIS, SQL, SharePoint, Outlook, Office 365, and Teams
• Management of cloud and SaaS services
• Excellent planning and coordination skills with multiple teams
• Excellent verbal and written communication skills
• Strong analytic and critical thinking skills
• Highly flexible and adaptable
• S. Citizen or Permanent Resident only
• Demonstrable experience in network infrastructure and architecture; workstation setup, management, and maintenance; IT security and documentation

Knowledge & Experience

• Network infrastructure and architecture
  • Review diagnostics and assess the functionality and efficiency of systems
  • Work with team leaders and senior management to integrate new systems and technologies
  • Maintain servers, cluster computers, firewalls, routers, wireless access points, backups, and VPN
  • Maintain Microsoft 365 email system
• Workstation setup, management, and maintenance
  • Setup, troubleshoot, and maintain company laptop and workstation computers with Windows and Mac operating systems
  • Install software and hardware, as needed
  • Provide technical specifications and suggestions for incorporation of new systems
  • Standardize, centralize, and automate the configuration, management, and monitoring of systems
• Security
  • Maintain and monitor security of company network and systems
  • Operate and maintain video surveillance and physical security access systems
  • Ensure systems are compliant with client security requirements
  • Provide security training to employees and consultants
• Documentation
  • Manage hardware and software inventory
  • Document processes and standard operating procedures related to IT
• Preference given to candidates with:
  • Small company or lab-based experience
  • Experience in cloud technologies such as AWS
  • SSO responsibilities/experience
  • Facility structured wiring installation and maintenance
  • Experience with video capturing equipment
  • One or more certifications in networking, security, and/or Microsoft 365
  • A strong security mindset and pen-testing experience, e.g. through labs, red teaming, etc.

Compensation

Competitive salary with comprehensive benefits package (includes medical, dental, vision), and a performance-based bonus program.

Biocore LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.