Full-Time

Operations Supervisor

Jackpocket

Jackpocket

51-200 employees

State lottery mobile app

Consumer Software

$24 - $25hourly

Junior, Mid, Senior

Columbus, OH, USA

Requirements
  • Flexible schedule including weekends and holidays
  • Demonstrated maturity and leadership ability
  • Analytical thinking and problem-solving ability
  • Familiarity with technology and ability to operate our proprietary software system
  • Initiative to work with minimal instruction and direction
  • Experience managing shift scheduling for employees
  • Frequent walking and standing and occasionally lift up to 25 lbs
  • Bachelor's degree or equivalent preferred
Responsibilities
  • All responsibilities of an Operations Associate
  • Act as a manager-on-duty (MOD) managing scheduling, employee attendance, clock-ins, and breaks
  • Supervise all regular fulfillment center staff needs and lottery processing operations
  • Monitor and understand daily production demands and ensure production needs are met within designated timeframes
  • Delegate responsibilities and rearrange resources and staff as business demands require
  • Resolve interpersonal employee issues
  • Troubleshoot and resolve any issues that may affect day to day operations
  • May be involved with accurate and timely redemption of higher value \
  • Promote a culture of safety and efficiency while adhering to Jackpocket standards and industry regulations
  • Interviewing, hiring, training, and motivation of employees
  • Inventory management and ordering of office supplies and equipment
  • Assist with ad-hoc initiatives as needed

Company Stage

N/A

Total Funding

$199.2M

Headquarters

New York, New York

Founded

2013

Growth & Insights
Headcount

6 month growth

3%

1 year growth

19%

2 year growth

45%

Benefits

Competitive salaries

401(k) Matching

Stock options

Health insurance coverage up to 100%

Career growth & promotion from within

Commuter benefits

Citi Bike membership

Discounted gym membership

Flexible work schedule

Stocked kitchen & catered lunches

Cold brew & more on tap