Venue Manager

Who We Are:On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

On Location has been appointed as the Official Hospitality Provider of the FIFA World Cup 26™! As a Venue Manager at On Location, you will serve as the central point of coordination and leadership at your assigned FIFA World Cup 26™ stadium. You are the primary liaison for FIFA’s Venue Team and carry full accountability for orchestrating On Location’s hospitality delivery across all functional areas within your venue. This is a critical and high-visibility leadership role that demands operational excellence, cross-functional alignment, and the ability to translate complex requirements into on-the-ground execution. You will ensure On Location’s Functional Leads deliver to FIFA’s standards and timelines, while proactively resolving challenges and facilitating stadium-specific operational optimization.

You thrive in fast-paced, high-stakes environments and bring a deep understanding of large-scale venue operations, particularly within stadiums. You are highly collaborative, detail-oriented, and skilled at aligning internal and external stakeholders. Your knowledge of stadium workflows enables you to anticipate needs, mobilize resources, and ensure seamless hospitality delivery that meets the expectations of both FIFA and premium guests.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Act as the single point of contact for the FIFA Venue Team, providing leadership and coordination across all On Location functions operating at the venue.

• Own venue-wide hospitality project management, ensuring all workstreams are aligned and delivering to scope, timeline, and service-level expectations.

• Serve as a proactive integrator and problem-solver, rapidly responding to FIFA or venue-specific operational changes or optimizations.

• Facilitate clear and timely communication between FIFA, stadium authorities, and On Location teams to enable collaborative and transparent decision-making.

• Lead the planning and execution of internal and external site visits, stadium walkthroughs, and readiness meetings.

• Develop and maintain real-time tracking tools, dashboards, and venue-specific documentation to ensure accountability across all functional leads.

• Oversee the identification, allocation, and setup of hospitality spaces, including in-stadium areas and external hospitality villages.

• Support senior leadership by contributing strategic insights, localized recommendations, and critical data points from the venue perspective.

• Leverage strong working relationships with stadium management and vendors to enable smooth venue access, compliance, and operational readiness.

• Provide hands-on leadership during event time, including command center coordination, issue escalation, and delivery assurance across guest touchpoints.

• Guide venue-level budget planning and monitoring in collaboration with finance and operations leads.

PREFERRED EXPERIENCE, KNOWLEDGE, SKILLS & ABILITIES

• Minimum of 7–10 years of experience in major sporting events, venue operations, or hospitality leadership  and/or event production roles.

• Demonstrated success in managing stadium or arena-based hospitality programs or operational teams.

• Ability to synthesize large volumes of information and make decisions quickly under pressure.

• High fluency in project management tools (e.g., Smartsheet, Excel), dashboards, and operational workflows.

• Outstanding interpersonal skills with the ability to influence, align, and motivate cross-functional teams and external partners.

• Excellent written and verbal communication skills for both executive-level reporting and day-to-day coordination.

• Strong understanding of FIFA or other international sporting bodies is highly desirable.

• Preference for candidates with existing relationships at the assigned stadium venue.

• Willingness to travel and work flexible or extended hours during key planning and event delivery phases.

ADDITIONAL ATTRIBUTES & WORKING STYLE

• A natural leader who brings confidence, calm, and clarity to high-pressure environments and cross-functional teams.

• Operates with a solutions-first mindset, identifying potential obstacles before they escalate and unlocking practical paths forward.

• Deep appreciation for the complexity of stadium environments and the interdependencies required for successful hospitality delivery.

• Able to balance strategic thinking with hands-on execution, adapting to fast-changing priorities and delivering with excellence.

• Strong attention to detail and ability to uphold On Location’s high standards of guest experience, safety, and professionalism.

• Brings discipline, structure, and pace to venue planning cycles while fostering a collaborative team culture.

WORK ENVIRONMENT & AVAILABILITY

• This role is venue-based and will require significant on-site presence before and during the FIFA World Cup 26™.

• Candidates must be available for travel throughout the planning period, particularly for multi-day planning sessions, readiness testing, and event-time operations.

• Flexibility to work non-traditional hours, including evenings, weekends, and holidays during event build and execution phases.

Per local requirements and in the interest of transparency, the range shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

Hiring Range Minimum:

$75,000 annually

Hiring Range Maximum:

$100,000 annually