Full-Time

Customer Success Manager

Confirmed live in the last 24 hours

Zscaler

Zscaler

5,001-10,000 employees

Cloud-based cybersecurity and security services

Compensation Overview

$115k - $135k/yr

Mid

Company Historically Provides H1B Sponsorship

New York, NY, USA

Candidates should ideally be located in New York, USA.

Category
Customer Success
Sales & Account Management
Requirements
  • 3+ years experience in a customer-facing role, (e.g. solutions, customer success, technical account management, or solutions engineering)
  • 2+ years of fundamental knowledge of two or more of the following technologies: Cloud Services Architectures & Solutions, Web-based Security, Networking, & Infrastructure Solutions
Responsibilities
  • Owning a book of customers, being the advocate and champion of their needs
  • Working with cross-functional teams to own and ensure customer deployments are completed quickly and efficiently
  • Running monthly and quarterly business reviews and serve as a trusted advisor to ensure business objectives are realized
  • Working closely with Sales to identify opportunities for expansion
Desired Qualifications
  • A background in Internet and Security technologies such as SWG, Sandboxing, Firewalls, DLP, VPNs, CASB, etc.
  • A background in network transformation technologies such as MPLS, SD-WAN, or WAN Optimization

Zscaler provides cloud-based information security services, focusing on internet, web, and cloud security. Its platform acts as a secure gateway that inspects all internet traffic between users and applications, ensuring that threats are identified and stopped before they can access a client's network. This service is particularly aimed at large enterprises and government organizations that are transitioning to cloud and mobile-first strategies. Zscaler operates on a subscription model, allowing clients to select different levels of security and support based on their needs. A key differentiator for Zscaler is its strong partner program, which enhances its market reach by providing partners with training and resources. The company's goal is to support secure digital transformation for its clients while maintaining a steady revenue stream through subscription fees.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

San Jose, California

Founded

2008

Simplify Jobs

Simplify's Take

What believers are saying

  • Zscaler's Zero Trust integration with IGEL enhances endpoint security for remote work environments.
  • The launch of Zscaler Asset Exposure Management aligns with the trend of managing cyber risks.
  • Zscaler's AI-powered solutions and Zero Trust architecture meet growing cybersecurity industry demands.

What critics are saying

  • Competition from Wiz, potentially acquired by Google, threatens Zscaler's market share.
  • Zscaler must demonstrate ROI on investments amid increasing client accountability demands.
  • Zscaler's stock is 45% below its all-time high, indicating potential investor concerns.

What makes Zscaler unique

  • Zscaler offers a cloud-based Security as a Service platform, unique in the industry.
  • The company is a leader in the Gartner magic quadrant for secure web gateways.
  • Zscaler's multi-tenant, distributed cloud security platform operates in over 100 data centers globally.

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Benefits

Comprehensive health plans

Supportive parental & family leave

On-demand learning & development

Company-sponsored volunteering

Global tuition assistance program

Guilt-free paid time off

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

0%
IGEL
Mar 21st, 2025
Zscaler Showcases Zero Trust Security Integration with IGEL at Now & Next 2025

Zscaler showcases Zero Trust security integration with IGEL at Now & Next 2025.

Investor's Business Daily
Mar 17th, 2025
Google Restarts Acquisition Talks With Cybersecurity Firm Wiz

Wiz competes with Palo Alto Networks (PANW), Zscaler (ZS) and others.

Investing.com
Mar 17th, 2025
TD Cowen maintains Zscaler stock Buy rating, $270 target

Zscaler is expected to provide further updates on its technological advancements during its upcoming Zenith Live event, scheduled to take place from June 2 to June 5, 2025, in Las Vegas.

Yahoo Finance
Mar 16th, 2025
1 Growth Stock Down 45% To Buy Right Now, According To Wall Street

The benchmark SP 500 index is off to a rocky start in 2025, with a year-to-date loss of over 5% already. However, some stocks are bucking the recent market turbulence. Shares of Zscaler (NASDAQ: ZS) have climbed nearly 10% so far this year, partly on the back of a strong financial report for its fiscal 2025 second quarter (which ended Jan. 31). The company is a specialist provider of cybersecurity software, and it's experiencing robust demand from businesses as they try to navigate an increasingly dangerous digital environment. Despite its recent strength, Zscaler stock remains 45% below its all-time high, which was set during the tech frenzy in 2021, so it's not too late for investors to buy

Investing.com
Mar 6th, 2025
Zscaler stock price target raised to $252 at BTIG

Additionally, Zscaler has been active in expanding its product offerings, launching new AI-powered solutions and expanding its Zero Trust architecture.