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Global Head of Content
Updated on 3/28/2023
London, UK
Experience Level
Desired Skills
Data Analysis
Google Analytics
  • Fluent in English is mandatory
  • 7-10 years of content marketing or direct copywriting management experience in B2B and/or SaaS industry
  • Experience managing content production for a global organization with strong knowledge of the North American and UK market
  • High level of emotional intelligence and people management of geographically dispersed teams
  • Clear, effective communicator-verbal and written-with the ability to be persuasive and creative
  • Data-driven and accountable for content and SEO performance, with the ability to translate data into insights and to drive strategy for future optimization
  • Proficient in reporting across campaign & channel performance, including use of Google Analytics, Google Search Console, SEOMoz, ScreamingFrog, Storyblock and other analytics, seo, CMS and content optimization tools
  • Strong SEO knowledge, from SERP ranking & optimization to, SEO keyword research into content ideation, and influencing organic share
  • Project management skills and understanding the priorities of multiple stakeholders in a complex environment and focus on the delivery of results in the form of traffic, leads and sales
  • Build best-in-class content marketing strategies that unlock the potential for us to connect with our future and existing customers by driving traffic, engagement, and leads
  • Manage, mentor and inspire a global team across content, video & SEO, and management of other external agencies & freelance personnel
  • Lead and support your Content & SEO team in the effective delivery and optimisation of these strategies
  • Be accountable for the deliverables and performance of the editorial calendar, aligned with our business growth goals, priority segments and integrated marketing plan
  • Drive and support the production of high-quality & creative content fit for the target audience and channel distribution: articles, white papers, blogs, press releases, emails, videos, case studies, presentations, survey reports, web copy and more!
  • Serve as an exemplary writer, consistent with our company's tone and mission. You write clean, concise, well-polished copy and take care to govern our brand
  • Support the creation and delivery of Aircall's localisation strategy; adapting our global content strategy at a local level
  • Continuously measure and report across organic sessions, leads and engagement; create reporting dashboards, conduct QBRs and initiate testing and optimization opportunities in collaboration with marketing ops and revenue teams
  • Create processes and frameworks for request intake, prioritization, editorial review, localization and internal communication

11-50 employees

Cloud-based call center
Company Overview
Aircall believes in the power of conversation. They want to empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
  • Food Allowance
  • Snacks & Drinks
  • Medical Insurance
  • Competitive Salary
  • Flexible remote policy
  • Retirement Savings Plan
  • Outings & Events
  • Fitness Fund
  • Commuter Benefits
  • Referral Bonus
Company Core Values
  • Customer obsession
  • Dare to be bold
  • Thrive together
  • Trust & Commit
  • Excellence